Looking to do work that matters?

We get it – it’s why most people come to Cleo. Together we’re fighting for the world’s financial health, building an AI that helps our users make the best money decisions from day one. We’ve helped over 4 million people so far with personalised insights and a voice you don’t expect in FinTech. But it’s time to do more.

As we enter the next phase, we’re looking for more improvisers, data geeks and grown ups who want to own their work and create meaningful change.

What you’ll be doing

• Working with a full-stack product team including data scientists, engineers, fraud investigators, and designers to implement a centralised Know Your Customer (KYC) and fraud detection platform.
• Defining key product metrics and KPIs to measure fraud on the Cleo platform and the impact of fraud enforcement on our overall user base.
• Setting up alerts to proactively identify suspicious trends.
• Helping set up, monitoring, and analysing A/B tests which look to drive down fraud while maintaining a good user experience.
• Understanding and monitoring the Cleo product sign up and subscription funnel, identifying areas of unnecessary friction and potential security gaps.
• Helping define a holistic fraud detection and measurement strategy across all of Cleo’s products.

About you 

• You love SQL - you consider yourself advanced or an expert in it and use it on a near-daily basis. 
• Have experience in the financial services industry and are familiar with e-commerce or payments fraud.
• Know A/B testing fundamentals like the back of your hand and have experience designing, monitoring, and evaluating A/B test results.
• Understand the basics of how to apply machine learning to detecting fraud, and are familiar with how to measure model and individual rule performance through precision and recall.
• Have a demonstrated experience working with ambiguity, adapting, and learning new skill sets.

What do you get for all your hard work?

• An above market compensation package (Base + Equity). We're prepared to pay for the very best. You can view our progression framework and salary bandings here: https://cleo-ai.progressionapp.com/ - this position is a AX2 - AX4 level.
• Work at one of the fastest growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• Cleo is a culture of stepping up. We want, and expect you to grow and develop. That means trying new things, leading others, challenging the status quo and owning your impact. You’ll have our support in everything you do. But more importantly, you’ll have our trust.
• We treat you as humans first, employees second. Because we can’t fight for the world’s financial health, if we’re not healthy ourselves. This means the usual perks but it also means flexibility.
• Other benefits include; 
• 25 days Annual leave a year + public holidays
• 4.30pm finish every Friday 
• Regular lunch-and-learns as part of a general learning culture
• Online courses and internal training to level up your skills like from coding, to SQL, to management training 
• Choose your own gear, ask for the tools you need, and we’ll seek them out for you 
• Cleo socials and activities 
• Online mental health support via Spill
• Access to Pushfar - online platform for external mentorship
• A clear career progression path through Progression https://cleo-ai.progressionapp.com/ 
• And many more!

We are committed to making Cleo a more diverse and inclusive workplace. We are making continuous changes in order to make sure that all voices, especially those of minorities are heard, supported and celebrated. Our work doesn't stop at hiring, and we are providing every employee with training, support and development throughout their Cleo career, alongside training specific to inclusivity.

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