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Emily

Senior UX Designer

What is the impact of the work you do at Allstate?

Hear from our team!

Role overview

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

We are the Good Hands. We don’t follow the trends. We set them.

The Team:

Claims Technology is dedicated to creating a new type of claim handling platform.  By leveraging cutting edge technologies, innovative product design, behavioral science, and true integration of artificial intelligence functions, we will revolutionize what is means to be a Claims organization. Our goal is to create a truly transformational customer and employee experiences, while also enabling significant opportunities for operational efficiencies.

Become a part of our story.

At Claims Technical Services, you’ll find a collaborative and dynamic team focused on exploring new capabilities and pushing the boundaries of what is possible. The team works in a continuous innovation cycle of ideas, research, testing, analysis, and delivery.  Plus, with continuous growth and development opportunities, you will not only transform Allstate’s tech products, you will have the chance to develop yourself with programs that include Pluralsight and LinkedIn Learning courses.

And that’s not all – here at Allstate, we believe in an inclusive workplace that encourages employees to bring unique perspectives and experiences to the table to collaboratively solve problems to elevate our customer experience.

So, if you’re ready to bring your best tech solutions to life – we’re looking for am Applied Behavioral Science Junior Machine Learning Engineer who is ready to take risks and think outside the box as we look to transform the way the insurance industry operates.

The Role:

As a talented Applied Behavioral Science Junior Machine Learning Engineer, you love the challenge of taking business problems and human behavior, using the latest techniques and behavioral science research to bring models to life that bring business value. You have experience as a Junior Machine Learning Engineer and are fulfilled by exploring data and asking how we use it to further influence digital interactions with customers, agents, and employees. You can learn and adapt quickly and are able to use every tool at your disposal—software, algorithms, statistical models, and beyond—to understand and effectively tackle hard problems that have human behavior at its core. You think about modeling in the context of implementation and runtime considerations. You appreciate the difference between explaining and fitting statistical models, the importance of good metrics, and the tradeoff between exploration and exploitation.

You’re also an individual who…

• Lives in data and is curious about what stories data can tell about how users are interacting with digital experiences
• Actively looks for opportunities to influence human behavior across interactions via modeling and analytics
• Desires to contribute concretely to design sessions, analytical discussions, and retrospectives
• Can ask for guidance from more senior co-workers proactively 
• Designs and prototypes machine learning systems

Job Qualifications:

• BS degree in Behavioral Science with major component of course work focused on Computer Science, Machine Learning, Data Analytics or Data Science
• 1 years+ of machine learning or artificial intelligence software engineering experience focused on a  behavioral science component
• Experience working with linguistics, NLP or other language science
• Both front and backend technical experience with cognitive business applications
• Comfort traversing databases and data in general
• Ability to independently analyze data
• Ability to clean and pre-process large and complex datasets
• Experience with various data types (e.g. Relational, Unstructured, Hierarchical, Linked “Graph” Data)
• Experience in developing, managing, and manipulating complex datasets
• Instinctive knowledge of how people will want to use a product, service, or solution that solves a real-world business problem

Compensation offered for this role is $93,000.00-$126,000.00 per year and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life — including a generous paid time off policy. For a full description of Allstate’s benefits, visit allstate.jobs/benefits/

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee’s terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

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