Appfire
Burlington, MA
51-200 employees
Trusted apps built by world-class founders for all your Atlassian products.
Other Open Roles
Prior Listings
Business Intelligence Manager - Business Systems
Business Intelligence Manager - Business Systems
This job is no longer open
We are Appfire, the largest global provider of award-winning Atlassian apps! Our portfolio of trusted product brands includes more than 100 purpose-built apps loved by thousands of teams and millions of users worldwide.
Amplified by our partnership and strategic investment from private equity powerhouse Silversmith Capital Partners, a recent surge of marquee brand acquisitions, and an additional $100M investment from TA Associates, Appfire is uniquely poised to accelerate our leadership position within the billion-dollar Atlassian app market.
Come be a part of our Appfire family for this amazing journey! Learn more at appfire.com.
Location: Remote US or near Appfire's HQ in MA - your Manager is located in MA
Job Purpose and Overview
In the role of Business Intelligence Manager, you will report to the Vice President of Business Systems and be responsible for leading a team of architects and developers to ensure our data warehouse meets the evolving analytical and reporting needs of our internal stakeholders. Our data warehouse is a mission critical resource to the company, which means you and this team will provide high value and have high visibility to our executive leadership team and other members of management.
What You'll Accomplish:
- Partner with our Growth Analysis team, internal stakeholders, and data warehouse architect to create and maintain the team's roadmap, groom its backlog, and establish product requirements.
- Ensure incoming support tickets are triaged and resolved per published SLAs.
- Establish product priorities, plan and schedule weekly sprints, and track progress of existing initiatives to ensure corporate goals are achieved and projects are completed within the required timeframe.
- Provide tactical and strategic guidance to the team responsible for the design, roll-out, and uptime of our data warehouse systems, including assigning work, managing performance, and supporting them in their duties.
- Drive complex problems through to solutions. leveraging technical guidance from the Data Warehouse Architect.
- Coach and develop direct reports and support them in the development of their skills.
- Meet regularly with direct reports to review project, performance, and personnel issues.
- Participate in recruiting and selection of new team members, and manage their onboarding.
- Ensure the data warehouse team deeply understands our stakeholders' needs and can anticipate their needs.
- Maintain quality and consistency of service delivery by ensuring all procedures and best practices are documented in the BizSys knowledge base, the team is trained on them, and those procedures and best practices are being followed.
- Offer feedback, suggestions, and recommendations to the VP of Business Systems and Processes about the team members as well as the team’s strategies, procedures and policies.
- Review and validate team members' work to ensure it is of high quality and to identify if additional training is needed.
About You:
- Bachelor’s degree in related field or equivalent experience.
- Knowledge of data warehousing, data architecture, ETL, analytics, and Business Intelligence.
- Minimum: 5+ years of overall business intelligence/data warehouse experience.
- Minimum: 5+ years' current experience managing teams of 3 or more developers.
- Minimum: 3+ years experience managing multiple deadline-driven projects simultaneously, ideally within an Agile Scrum framework and using a variety of project management tools.
- Prior experience developing product roadmaps.
- Keen attention to detail in planning, organization and execution of tasks, while still seeing the big picture and understanding how all of the pieces fit together.
- Ability to foster collaborative relationships with other cross-functional teams.
- Excellent written and verbal communication skills.
All candidates must include responses to required question fields in our online application; applications without these answers will not be considered.
Why a Career at Appfire?
Appfire is a global company of awesome humans working to help teams all over the world. We believe that bold ideas light the way for builders - just like us! Our culture embraces YOUR unique skills, while providing a collaborative, diverse environment that thrives on change and growth for the entire Appfire family! At Appfire, innovators are wanted!
We've Got You Covered:
As part of the Appfire team, in addition to a competitive full time salary, you’ll also have the flexibility to work from your home office and enjoy benefits such as full company-paid health insurance, dental, flex spending accounts, a 401k program, company paid mobile phone and internet, and more.
Appfire is proud to be an Equal Opportunity Employer and we prohibit discrimination or harassment of any kind. We celebrate diversity and are committed to creating an inclusive environment for all employees.
This job is no longer open