At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Claims Intelligence team within Strategy, Design, and Delivery collaborates primarily with the Claims department, leveraging data and analytics to support strategies and solutions that drive profitable growth. The Claims Intelligence Data Insights Analyst’s role is to quickly understand our stakeholder’s data and requirements, leveraging strong analytics skills to transform available data into actionable insights.
This position reports to the Manager, Claims Intelligence. You will be accountable for supporting the achievement of ACG’s short and long term Mission, Vision, and Strategic Objectives by:
Report Re-Design
Replace existing stakeholder reports with automated, interactive dashboards enabling powerful data exploration and proactive self-serve analytics
Innovate and influence the design of new dashboards with a focus on simplicity and usability
Optimize the data pipeline by improving existing scripts / data update processes
Provision execution of reporting into data visualization tools by gathering requirements, performing data validation, UAT testing and communicating rollout of new dashboards
Build on and improve our existing script and report documentation
Stakeholder Initiative Data Support
Consolidate analytical and data requirements on project initiatives
Consult and provide input on current data libraries and reports to help foster the implementation/creation of new initiatives
Determine the best way to collect and aggregate data to build a easily-maintainable data model / report to support the monitoring of stakeholder initiatives and support its success
Provide analytical assistance to business partners in enhancing operational excellence and supporting sustainable profitable growth of the business with proactive analytics
Ad-Hoc Analytics
Respond to ad-hoc insights requests from our stakeholders by pulling the right data, presenting it in a simple and usable way to answer their questions and help them make decisions
Simplify data and insights through best practices in data-storytelling and data visualization
Qualifications
Education or equivalent working experience: Post-Secondary Education, Year of Study 2nd year and above
GPA: 3.0/4.0 and above (or equivalent)
Skills/Compentencies
Exceptional analytical and critical thinking skills
Must be able to analyze complex data with high accuracy, be open minded towards change, anticipate client needs and work with others to identify and resolve issues
Must be able to coordinate various priorities under time pressure and ensure alignment to corporate objectives and stakeholder priorities
Strong communication (written and verbal), collaboration and relationship-building skills
Demonstrates strong experience in using data to tell a story influencing business decisions and driving stakeholders to action
Demonstrates competency and proficiency in data extraction and transformation, developing optimized data models for data visualization
Technical Skills
Experience using Power BI and/or Tableau
Experience with SQL
Extensive experience with Microsoft Suite with an emphasis on Excel and O365
Additional Preferred Skills
Experience in the insurance industry, especially with claims data
Post-Secondary degree in a quantitative study such as statistics, actuarial science, economics, computer science
Experience with Tableau Prep, Python, or R
Experience with SAS
Skills
Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-OrientedJoining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.®