Caterpillar

Deerfield, IL
10,000+ employees
The world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives.

Data Analyst - Product Support

Data Analyst - Product Support

This job is no longer open

Career Area:

Marketing / Sales / Product Support

Job Description:

Do you enjoy working in a position that is tied directly to company growth initiatives? Caterpillar’s Construction Industries is hiring a Data Analyst for Global Parts and Services within Engine and Drive Train Rebuilds.

In this role, you will perform work order analysis for our global dealer network. You’ll also serve as a divisional expert responsible for the development and execution of specialized initiatives to drive profitable parts and service revenue and growth. Remote work is available!
 
What You’ll Do (Essential Functions)

  • Conduct Work Order Analysis for Engines and Drive Train  

  • Analyze data included but not limited to parts, labor and cost for engine and drive train, compile data and make recommendations to internal teams and external dealers 

  • Work across various functional business units to achieve parts objectives and global partners along with districts, dealers and customers to implement parts marketing activities and drive parts growth 

  • Gather and provide voice of customer (VOC) and voice of dealer (VOD) to the engineering, manufacturing, purchasing, pricing and logistics teams 

  • Support POPS growth through development of products and programs 

  • Deliver new products and programs globally or regionally  

  • Develop, coordinate and present training materials 

  • Partner with industry groups to align strategies 

  • Mentor team members within work group 

How You’ll be Successful (Basic Qualifications)

  • 5+ years of combined experience within drive trains or engines and data analysis related to those components 

  • Bachelor’s degree or 4 years of work related experience

  • Ability to travel 20-25% of the time to dealer sites 

Additional Skills for Success (Desired Qualifications)

  • Highly proficient in data analysis  

  • SQL and/or Snowflake experience in professional capacity

  • Experience analyzing dealer work order data would be beneficial

  • Technical knowledge of machine systems and repair options would be beneficial

  • Ability to deal with sensitive issues and/or persuade others on new methods of equipment application, new technology and distribution methods 

  • Self-starter and team player 

  • Strong communication, presentation and training skills 

  • Accomplished in the use of business tools for communicating ideas 

  • Strong project management skills; previous 6 sigma black belt experience  

  • Ability to build strong relationships with various stakeholders 

Additional Details:

  • This position is ideally located in Peoria, IL but can work from Chicago, IL; Raleigh, NC; Dallas, TX or be fully remote.

  • Relocation assistance is provided to Peoria, Chicago, Raleigh or Dallas

How We Support You (Employee Benefits)

Our goal at Caterpillar is for you to have a rewarding career. We offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of a yearly bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Your Work Shapes the World

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.

#LI #hiring

Relocation is available for this position.

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Submit your information to our Talent Network here .


This job is no longer open
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