Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Data Manager within PNC's Staff Services Technology (SST) organization, you will be based in Pittsburgh, Cleveland, Columbus. This position can be remote and sit anywhere within the PNC footprint, although it may not be available in all jurisdictions. In person activities may occur based on business need.

This Data Manager role supports the Staff Services team with a focus on product management to plan and execute delivery of target state integration between employee facing applications. Manager is responsible for ensuring adherence to enterprise data quality standards, including identification and resolution of capture, transport and data use issues. The Data Manager serves as primary contact to senior department managers for critical change initiatives and communicates, influences and negotiates both vertically and horizontally with business and technical stakeholders to define how data is managed and sourced across multiple lines of business and within the Staff Services data infrastructure. He/she is accountable for analyzing present-state, developing alternative future-state approaches and facilitating implementation. He/she creates a clear, coherent approach to guide effective program/initiative setup, execution, and control and integrates knowledge of end-to-end business process into program planning processes. The Data Manager may also perform impact assessments and data analysis, lead data remediation efforts, and drive prioritization and reporting of data quality issues.

Required Skills:

. Highly motivated, proactive and a self-starter; strong sense of ownership & ability to create and execute plans without daily oversight.
• Critical thinker; ability to analyze problems and identify both tactical and strategic solutions to address
• Highly organized; able to effectively prioritize and balance multiple efforts in a fast-paced, regulatory driven environment
• Able to identify and remediate risks in a timely manner
• Able to navigate the enterprise / source information across multiple functions
• Management experience with small to mid-size teams.
• Excellent project management skills, including the ability to prioritize work and meet deadlines
• Data management experience (data quality, metadata management, governance, etc.)
• Experience and strong understanding of data relationships
• Excellent verbal and written communication skills
• General knowledge of bank practices and policies
• Process design experience

Job Description

• Manages all aspects of organizational data; establishes and maintains policies and procedures for planning, designing and maintaining an information bank to ensure that data services are delivered in a high-quality and profitable manner.
• Provides senior leadership, direction and methodology for analysis, structure and storage of critical organizational data.
• Oversees the integrity and maintenance of organizational data.
• Monitors and reviews major organizational activities and goals to ensure important data needs are anticipated, and met.
• Reviews and recommends policies and procedures for collecting and managing organization data.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Competencies

Business Intelligence – Knowledge of and ability to utilize business processes and technologies for gathering, storing, analyzing, and providing access to data that helps the organization make better business decisions.Data Administration – Knowledge of and the ability to manage an organization's architectures, data resources, polices, practices and procedures to appropriately and effectively address business and stakeholder's needs.Data Architecture – Knowledge and ability to create models and standards to govern which data is collected, and how it is stored, arranged, integrated, and put to use in data systems and in organizations.Data Governance – Knowledge of and the ability to develop and maintain an organization's data in order to meet business requirements.Data Warehousing – Knowledge of how to collect data from different information sources and distribute them to users; ability to use this information to simplify information systems and make sound business decisions.Information Management – Knowledge of an organization's existing and planned Information Architecture and Information Management (IM) methodology; ability to collect and manage information from different sources, and distribute this information to enhance operational efficiency.IT Standards, Procedures & Policies – Knowledge of and the ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.Modeling: Data, Process, Events, Objects – Knowledge of and the ability to use tools and techniques for analyzing and documenting logical relationships among data, processes or events.Root Cause Analysis (RCA) – Knowledge of and ability to use a structured approach to identify the cause of undesirable consequences in a manufacturing environment and the changes needed to prevent a recurrence.

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

Bachelors

Additional Job Description

Base Salary: Commensurate with skills & experience

Benefits

PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

Disability Accommodations Statement:

The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.

The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

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