Fraud Analyst, Fraud Risk

Global Risk Decision Analytics and Capabilities is a key team in Risk & Compliance organization that ensures WEX’s products and processes deliver robust fraud and credit decisions while providing a great customer experience and supporting WEX’s growth. We are a team of data and analytics driven experts with an outstanding ability and sense of mission to find solutions through innovation and collaboration. 

We are looking for a Fraud Analyst, who will be responsible for developing and managing the Fraud rules, business logic and processes, leading to best-in-class Fraud loss metrics and customer experience for WEX. The successful candidate should have prior analytics experience, preferably in Fraud Risk management. The successful candidate will be collaborative and a strong communicator with high EQ to work in a matrixed organization. This position will report to the Director of Fraud Risk.  

Major Roles and Responsibilities

• Performing qualitative and quantitative analysis on fraud risk trends to identify new fraud patterns, and work together with Strategy and Operations teams to define, evaluate, and implement potential solutions.

• Deploying technology as well as data and advanced analytics-driven approaches to optimize decisions with outstanding customer experience

• Monitoring fraud risk through the customer lifecycle, to provide timely detection of emerging patterns in criminal activity through targeted KPIs and dashboards

• Analyzing fraudster profiles and the type of fraud we are experiencing (first party / third party, synthetic identities, etc.)

• Developing advanced analytics and technology (e.g. through external vendors) solutions to reduce fraud risk and financial losses, while minimizing impact to good customers

• Evaluating external partners/vendors (i.e. risk data providers, transaction monitoring solutions) to supplement our fraud detection and remediation capabilities

• Collaborate with key stakeholders and cross-functional partners across WEX including Risk Operations, Technology, Bank, Marketing, Finance, Legal, Risk and Compliance/BSA/AML. 

Job Requirements

Education and Experience:

• Bachelor’s degree required; advanced degree strongly preferred

• 5+ years of experience in Data and Analytics; 2+ years of experience in the Fraud risk analytics; Payments industry experience a plus

• Experience using statistics and analytics to solve complex business problems- Big Data, Python / SQL, Data visualization tools 

Skills and Abilities:

• Ability to think critically in order to analyze problems and develop creative, practical and efficient solutions for a multinational company

• The ability to learn quickly, solve complex problems, and perform in a fast-paced environment

• Strong communications skills that distill complex data and systems issues to both technical and non-technical audiences 

• Understanding of and experience with risk decision engines and/or payment technology 

• Willingness to learn and continuously build technical skill set 

• Ability to prioritize and work on multiple projects and tasks at the same time

• Adaptable and comfortable working collaboratively and independently in a self-starting manner

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.

Salary Pay Range: $82,000.00 - $110,000.00