Varsity Tutors is looking for a Head of Operations Analytics with a background in Operations Research and Management Sciences. The vision of this team is to determine which Varsity Tutors consultant is best suited for each customer inquiry and ensure that we have sufficient consultants available to meet the demand across subjects and time of year.
We develop automation and algorithms that involve learning from large amounts of past data, including inquiries, sales, prices, promotions, in order to forecast the demand for our tutoring and classes, and use these forecasts to determine the level of investment in our marketing channels, workforce planning, and determining financial performance.
We are looking for a proven leader to help lead our Operations Analytics team as we deliver our Forecasting and Optimization platform. We're looking for a leader who combines exceptional technical and analytical capabilities to lead a team that will be integral to the continued business growth of the Sales and Consulting Organization. As the Head of Operations Analytics, you will be responsible for leading a team of analysts and data scientists in the design, development, testing, and partnering with engineering on the deployment of models.
You will have an opportunity to work on large mathematical problems and guide the team to solve linear and mixed-integer problems to find optimal solutions to build decisions given capacity constraints and the demand distributions. You will also drive process changes to support increasing automation and smarter optimization. You are an individual with outstanding analytical abilities, communication skills, and are comfortable working with technical teams and systems. You will be responsible for leading the team that does researching, experimenting, prototyping, and analyzing forecasting strategies.
About Nerdy
Nerdy (NYSE: NRDY), the parent company of Varsity Tutors, is a leading platform for live online learning, with a mission to transform the way people learn through technology. The Company’s purpose-built proprietary platform leverages technology, including AI, to connect learners of all ages to experts, delivering superior value on both sides of the network. Nerdy’s comprehensive learning destination provides learning experiences across 3,000+ subjects and multiple formats—including one-on-one instruction, small group classes, large format group classes, and adaptive self-study. Nerdy’s flagship business, Varsity Tutors, is one of the nation’s largest platforms for live online tutoring and classes. Its solutions are available directly to students and consumers, as well as through schools and other institutions. Learn more about Nerdy at https://www.nerdy.com/. The company publicly listed on the New York Stock Exchange on September 21, 2021.
Key Responsibilities
Basic Qualifications
Varsity Tutors Leadership Competencies
Relentless Focus on Customers * Comfort with Ambiguity * Ownership * Simplify * Intellectual Curiosity * Build Teams * Think Big * Insist on High Standards * Bias for Action * Build Trust * Go Deep * Have Conviction * Deliver Results * Are Right, a Lot
Benefits/Culture
Varsity Tutors is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. (INDHP)