Head of Operations Analytics

Head of Operations Analytics

This job is no longer open

Varsity Tutors is looking for a Head of Operations Analytics with a background in Operations Research and Management Sciences. The vision of this team is to determine which Varsity Tutors consultant is best suited for each customer inquiry and ensure that we have sufficient consultants available to meet the demand across subjects and time of year. 

We develop automation and algorithms that involve learning from large amounts of past data, including inquiries, sales, prices, promotions, in order to forecast the demand for our tutoring and classes, and use these forecasts to determine the level of investment in our marketing channels, workforce planning, and determining financial performance. 

We are looking for a proven leader to help lead our Operations Analytics team as we deliver our Forecasting and Optimization platform. We're looking for a leader who combines exceptional technical and analytical capabilities to lead a team that will be integral to the continued business growth of the Sales and Consulting Organization. As the Head of Operations Analytics, you will be responsible for leading a team of analysts and data scientists in the design, development, testing, and partnering with engineering on the deployment of models. 

You will have an opportunity to work on large mathematical problems and guide the team to solve linear and mixed-integer problems to find optimal solutions to build decisions given capacity constraints and the demand distributions. You will also drive process changes to support increasing automation and smarter optimization. You are an individual with outstanding analytical abilities, communication skills, and are comfortable working with technical teams and systems. You will be responsible for leading the team that does researching, experimenting, prototyping, and analyzing forecasting strategies.

About Nerdy

Nerdy (NYSE: NRDY), the parent company of Varsity Tutors, is a leading platform for live online learning, with a mission to transform the way people learn through technology. The Company’s purpose-built proprietary platform leverages technology, including AI, to connect learners of all ages to experts, delivering superior value on both sides of the network. Nerdy’s comprehensive learning destination provides learning experiences across 3,000+ subjects and multiple formats—including one-on-one instruction, small group classes, large format group classes, and adaptive self-study. Nerdy’s flagship business, Varsity Tutors, is one of the nation’s largest platforms for live online tutoring and classes. Its solutions are available directly to students and consumers, as well as through schools and other institutions. Learn more about Nerdy at https://www.nerdy.com/. The company publicly listed on the New York Stock Exchange on September 21, 2021.

Key Responsibilities

  • Lead the analytics team to deliver on the goals and roadmap for the Forecasting and Planning Org.
  • Collaborate with the Engineering and the Sales teams to deliver the optimal solutions.
  • Influence organization's long term roadmap and resourcing, introduce new technologies, and mentor a team of analysts.

Basic Qualifications

  • M.S in Operations Research, Industrial Engineering, Computer Science, Management Science or a related field with 2+ years of industry experience.
  • 5+ years of work experience in areas such as data analytics, operations research, forecasting, machine learning and large scale simulation.
  • Demonstrated use of modeling and optimization techniques tailored to meet business needs and proven achievements in industrial production systems.
  • Proficiency in Python or other modern programming language
  • 3+ years of direct people management experience including duties such as performance evaluation and career development.

Varsity Tutors Leadership Competencies

Relentless Focus on Customers * Comfort with Ambiguity * Ownership * Simplify * Intellectual Curiosity * Build Teams * Think Big * Insist on High Standards * Bias for Action * Build Trust * Go Deep * Have Conviction * Deliver Results * Are Right, a Lot

Benefits/Culture

  • Competitive Salary plus Equity in the company
  • Healthcare Plans (Medical, Dental, Vision, Life)
  • 401k Company Plan
  • Remote Position, fully work from home (or wherever you like!)
  • Flexible PTO plus a floating holiday
  • Paid VTO ("volunteer time off" to do community service/charity work)
  • 52 hours of Free Learning Sessions per year for you or immediate families members and free access to our Virtual School Day classes and School@Home program
  • Once in a lifetime opportunity to help revolutionize how the world learns!
  • Fun, collaborative, and team-oriented work environment with plenty of training and a feedback rich culture

Varsity Tutors is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. (INDHP)

This job is no longer open
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