Lead Data Analyst
WEX is an innovative payments and technology company leading the way in a rapidly changing environment. Our goal is to simplify the business of running a business for our customers and free them to spend more time, with less worry, on the things they love. We are on a journey to build a unified, world-class user experience across our products and services and leverage customer-driven innovation to power our growth and strategic initiatives.
This is a really exciting time to be working in Data & Analytics at WEX. We are driving towards our True North vision of providing the right data, in the right place, at the right time so that we can enable and accelerate the journey to being a data-driven organization. There is strong executive support for all things data and it is viewed as a critical component for our enterprise transformation activities. What we need now is someone with a passion for solving problems and driving actionable outcomes with data. You will do this through performing and developing the following competencies: Insights Driven, Stakeholder Aligned, Results Focused, Dynamic Collaboration, Quality Mindset.
About the team:
Centralized within the Digital organization, the Data & Analytics team is growing rapidly in order to support new initiatives that will enable business stakeholders to more effectively leverage data to support their daily activities. We are a lively, collaborative group of data enthusiasts who find great joy in delivering high value data solutions to our internal customers. We work on the top priority efforts across the organization and are key to enabling data-driven decision making.
What you’ll do:
Act as an analytics translator between data consumers & producers to drive better business outcomes with sound, data-driven recommendations
Work collaboratively with senior business stakeholders to identify, define, & prioritize opportunities for data solutions to improve & enhance business processes
Perform complex data analysis and exploration, leading to concise and digestible data storytelling
Translate business data needs into elegant and executable plans and designs; conceptualize and develop reusable tools, techniques, metrics, and dashboards for insights
Coach and mentor other data analysts on best practices and approaches to problem-solving
Clearly explain complex analytical concepts & outcomes, as well as how they can be leveraged by business stakeholders to achieve business objectives
Plan, define, & prioritize data delivery activities within an analytics team (eg. create efficient automated dashboards for long-term self-service use by business)
Cultivate a data-driven culture through the creation of analytics deliverables that delight the customer and have a high degree of data integrity
Participate in the development of standards & best practices for analytics delivery, and model this behavior for other analytics practitioners across the organization
How you’ll engage:
Insights Driven: Clear hypothesis and objective driven analytics that help drive our business decisions and ongoing metrics
Stakeholder Aligned: Understand the needs and audience for deliverables with a succinct and tailored message to maximize impact
Results Focused: Rigorous focus on how analytics drive the end to end experiences with clear path to production and measurable impact
Dynamic Collaboration: Drive continual improvement of our teams best practices and processes to power collaboration
Quality Mindset: Trust in our findings is critical so data and analytic quality is understood and accounted for from the beginning
Experience you’ll bring:
8+ years of experience working in an analytics function, with a balanced mix of working with business stakeholders and getting in the weeds technically, with at least a portion of that time spent as an analytics project lead
5+ years building data visualizations with one or more modern reporting tools (Tableau, Power BI, Looker, etc.)
Advanced working knowledge and hands-on experience with SQL, preferably on Snowflake or other cloud data platforms
Knowledge and experience with product development processes, methodologies, and tooling (JIRA)
Excellent communication, analytical, and problem-solving skills
Strong ability to tell stories with data & visualizations to both technical and non-technical audiences, targeting the strategic level
Ability to perform in-depth data & business analysis and nurture those skills in more junior analysts
Business acumen to elicit and understand complex business requirements, and ensure that analyses properly answer meaningful questions
Specific subject area expertise in go-to-market domains (Sales, Marketing, and Customer Success)
What would make you stand out:
Experience in data consulting or as an analytics project lead, focusing on translating business needs into data-driven solutions as well as integrating data into business processes
Experience collaborating with technical partners to build data solutions that meet the needs of business priorities
Experience building automated and scalable solutions for self-service through Tableau or other tools to enable greater data self-sufficiency for a broad data consumer audience
Experience participating in an Analytics Center of Excellence
Analytics data preparation/build experience with tools like Dataiku, Tableau Prep, Alteryx, dbt, etc.
Fintech/payments industry experience