Title: Pricing Analyst - Merchant Pricing 

Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI 

Role Description:  

The Pricing Analyst – Merchant Pricing will help ShipBob increase new customer revenue, conducting competitive analysis to ensure ShipBob’s prices reflect both market dynamics and the value of our range of products. This role will partner closely with our sales team to join calls and understand the unique needs of prospective customers. This person will also work closely with our account management team to ensure all existing merchants continually have market competitive pricing across each geographic region we operate in. Finally, this role will ensure our pricing and billing systems operate as intended, investigating and debugging any potential anomalies.  

What you’ll do: 

• Collaborate with account managers to understand the needs of existing merchants who are expressing challenges around current or proposed pricing to find creative solutions to help lower costs for merchants. 
• Own existing billing processes to ensure accuracy and timliness. Help automate and improve these processes to remove the potential for errors.  
• Conduct competitive analysis on market pricing structure, competitive market dynamics, and make recommendations on how to enhance ShipBob’s standard pricing.
• Create and update PowerBI dashboards to help track margins and identify opportunities for margin expansion.  
• Perform/handle ad hoc research and data requests.
• Other duties and responsibilities as necessary. 

What you’ll bring to the table: 

• Intermediate to advanced knowledge of SQL. You will be pulling data from our database to conduct your analysis. 
• Bachelor's degree. Knowledge of coding and Computer Science is a plus.  
• Ability to write SQL code and perform data analysis in SQL or Excel. Knowledge of Python is a plus, but this can be taught in the role.  
• A firm desire to learn and ask questions. There will be more room to grow and take on responsibility in this role than almost any other role at this stage in your career.   
• Experience with ecommerce companies, either working at the company or at a 3PL is a plus.  
• 0-2 years of professional experience using SQL and Excel. Power Bi is a plus. 
• Experience working in an ambiguous work environment with tight deadlines. 
• A desire to make an impact and take ownership. 
• Ability to think critically and ask questions. 
• A passion for results and love getting into the details, thriving in a dynamic startup environment and can navigate the ambiguities that come with it. 
• Expert communicator with the ability to have complex conversations orally and in writing with key stakeholders, ranging from fulfillment partner owners to operations associates. 

Classification: Exempt 

Reports to: Sr. Manager, Merchant Pricing 

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $70,005 - $116,675.