Title:  Supply Chain Analyst, Capacity 

Location: Remote in India 
 
Shift Timing: 6 pm – 3 am IST  

Role Description: 

We are looking for a Supply Chain Analyst to join the Forecasting team. You will be responsible for supporting our Inventory Storage Capacity management system, data validations, modelling fullness, and communicating with Operations leadership for placement decisions. The broader team is also responsible for communicating and presenting our outbound and inbound forecasts to Operations leadership and monitoring merchant volume daily. You will help expand the scope of ShipBob’s forecasting program and provide coverage to a growing list of sites across different time zones. You will be responsible for providing accurate data-informed insights, decision making, and data input estimates for all operational functions to aid in FC planning. 

What you’ll do:  

• Daily and weekly standard management in Excel, PowerBI, Salesforce, and other mechanisms for merchant placement validations, inventory fullness, and FC-storage bin map updates. Present regular forecasting updates to supply chain leadership, communicating key merchant volume deviations, new merchant placement, and risk mitigation measures to ensure all sites have sustainable growth plan that supports new merchant growth. 
• Work directly with the Manager for Network & Capacity Planning to support alerts to Operations and Merchant teams and providing strategic recommendations for seamless solutions to ensure no barrier to continued new merchant growth within the growing FC network. 
• Liaise with the Sales & Implementation teams on new merchant expectations and provide accurate current-state and future forecast numbers to supply chain leadership. 
• Track new merchants and inbound shipments tied to potential large influxes of orders. 
• Use data informed reports and analyses to identify process failure/ common issues within all forecasting, support tasks.  
• Provide support in running and maintaining the storage capacity forecasting model and supporting other Supply Chain Forecasting models or duties as needed. 
• Share knowledge with other teams, partner sites and management on effective practices, competitive intelligence, business opportunities and needs.  
• Additional duties and responsibilities as necessary. 

What you’ll bring to the table:  

• At least 2 years of experience in supply chain/e-commerce fulfillment operations. 
• Basic SQL and Intermediate Excel proficiency is a must.  
• Knowledge of Salesforce, building PowerBI dashboards and Python is a plus. 
• Willingness to learn above technologies and demand forecasting. 
• Qualitative and quantitative research skills and creative problem solving required. 
• Established ability to proactively work with and engage with a variety of stakeholders. 
• Hard working with a focus on learning and passionate about helping small businesses compete online. 
• Ability to work in complex situations and remain focused. 

Reports to: Manager, Supply Chain Network & Capacity Planning 

Perks & Benefits: 

• Medical, Term & Accidental Insurance 
• All Purpose Leave (casual & sick time): 12 days 
• Earned Leave: 15 days 
• Public Holiday: 12 days 
• Generous Maternity & Paternity Leave 
• Quarterly Wellness Day 
• Work From Home Allowance 
• Referral Bonus Program 
• Fun Culture >>> Check us out on Instagram (@lifeatshipbob)