As a member of the ShipBob Team, you will...

• Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
• Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
• Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.

Location: Remote in India

Role Description:

The Staff Revenue Data Analyst will join ShipBob's growing Revenue Operations team and be responsible for creating and maintaining Reports and Dashboard and doing various studies supporting strategic projects to support ShipBob's growth. This position will collaborate cross-functionally across ShipBob to collect and leverage data to proactively communicate trends. A successful Staff Revenue Data Analyst delivers strategic insights by defining and evolving KPI frameworks, enabling better choices across Sales, Marketing, and Finance. This role partners with management, mentors analysts, and plays a key role in scaling data- informed practices across the org. This role reports to Manager, Revenue Analytics.

What you’ll do:

• Design, develop, and maintain scalable dashboards and reports in Power BI, enabling visibility into key revenue and operational metrics.  
• Write efficient SQL queries and stored procedures to extract, transform, and validate data across systems. 
• Identify trends, track performance, and recommend insights using a mix of analytics, statistics, and business context. 
• Collaborate with cross-functional teams (Sales, Marketing, Finance, Ops) to understand business needs and deliver actionable insights. 
• Manage enhancements to data infrastructure and processes to ensure data quality, accuracy, and accessibility at scale. 
• Leverage visual components in Power BI to enhance trend identification and quickly surface areas of concern, enabling faster, data-informed actions.
• Become a subject matter expert on data sources and collection methodologies at ShipBob. 
• Define, monitor, and optimize KPI frameworks to support management choices.
• Own the intake, resolution, and communication for ad hoc analytics requests via the ticketing system. 
• Develop and maintain dataflows within Power BI Service to streamline data processing, ensure data consistency, and enable scalable, self-serve reporting across teams. 
• Example projects: Building churn analysis frameworks, integrating Gong data to uncover sales performance insights and working on Pricing reviews. 

What you’ll bring to the table:

• Bachelor's degree in business, Computer Science, Analytics, or a related field. 
• Minimum of 6+ years’ experience in Analytics or similar role. 
• Expert-level skills in SQL (queries, joins, CTEs, stored procedures).  
• Excellent proficiency in Power BI (DAX, Power Query, Data modeling, Data flows, Power Automate). 
• Solid communication skills with the ability to collaborate with different stakeholders. 
• Familiarity with Python for data wrangling or automation is preferred. 
• Familiarity with data architecture, ETL pipelines, and data warehousing concepts. 
• Experience managing multiple projects with overlapping priorities simultaneously. 

Perks & Benefits:

• Medical, Term & Accidental Insurance 
• All Purpose Leave (casual & sick time): 12 days 
• Earned Leave: 15 days 
• Public Holiday: 12 days 
• Generous Maternity & Paternity Leave 
• Quarterly Wellness Day 
• Work From Home Allowance 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

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We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain.

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).

About Us:  

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, Mexico, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. 

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.