Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.
At Amwell, our products are central to what we do. For the past 14 years, we’ve brought healthcare to millions of people through our suite of web, mobile and kiosk applications, allowing patients and clinicians to access and deliver care anytime, anywhere. We are seeking a resourceful, self-motivated Data Analyst with a passion for solving complex problems to join our team. The successful candidate will be comfortable in a fast paced environment, be highly collaborative, and willing to wear multiple hats to support evolving needs. They will demonstrate strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with great attention to detail and high accuracy.
As a Data Analyst, you will have an instrumental role in driving day to day analysis that inspires the direction of our products and revolutionizes the healthcare space. You will turn data into insights that will help us make critical business decisions to drive our product strategy. You’ll be responsible for analyzing and reporting on the performance of our products, from usage and engagement to business performance and customer satisfaction. As the data visualization expert on the Product Management team, you’ll also work closely with our product managers and BI analytics, UI/UX design, software development, and client-facing teams on important data analytics projects to improve how we track and report on our product performance both internally and to our customers. You see the big picture, while thriving in the details needed to drive day-to-day progress.
If you have a passion for solving complex problems and driving healthcare innovation, we’d love to hear from you.
You will own data analysis for our Product Management team, including interpretation of results. Note that your work will primarily leverage analysis/visualization tools (Looker, Google Analytics, etc).
Product Departmental Operations
The ideal candidate must be a collaborative, high energy individual with a strong sense of urgency, and a performance-based track record of accomplishments. A driven self-starter with high initiative and confidence.
Working at Amwell
Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. To make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.
Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.
Amwell cares deeply about and supports Diversity, Equity, and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce, and our community.
Amwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration, and client meetings. We enable our employees with the tools, resources, and opportunities to do their jobs effectively wherever they are! Amwell has collaboration spaces in Boston, Tysons Corner, Portland, Woodland Hills, and Seattle.