Senior Analyst - Reporting, Customer Insights

Senior Analyst - Reporting, Customer Insights

This job is no longer open
Due to Covid–19 we are working 100% remotely, this includes the hiring process. When it is safe to do so, we will return to a hybrid of onsite and remote work for some positions.

Why This Role Is Important To Arcadia

The Sr. Reporting Analyst will join the Customer Insights team of a high-growth Population Health and Analytics software company. This role reports to the Manager, Customer Insights, and will involve data analysis and building analytical dashboards within a highly collaborative team environment.

The ideal candidate loves data and wants to make a difference.  We are seeking individuals who rely on data analysis to make decisions and are passionate about improving the way healthcare is delivered to millions of patients across the country. You should be eager to learn about population health, help Arcadia’s customers unlock more value from their data, and eventually take ownership of their own analyses and dashboards.

What Success Looks Like
In 3 months
·       Gain familiarity with Arcadia’s data model and core population health concepts and begin building Vista dashboards in AWS QuickSight.
In 6 months
·       Collaborate with the Customer Insights team in designing novel analytics dashboards, and begin presenting your work to internal and external customers.
In 12 months
·       Independently build compelling analytics dashboards, present frequently to Arcadia customers, and proactively identify areas where you can add value to the team and our Vista reporting.

What You'll Be Doing

    • Learning population health and developing transferable skills in both analyzing and presenting data,
    • Creating value for Arcadia’s customers through dashboard building and deep-dive analysis,
    • Preparing, analyzing, and visualizing tens of millions of records of healthcare data,
    • Supporting our customers’ success in value-based care as well as internal Arcadia teams,
    • Balancing and delivering on multiple B.I. reporting projects, primarily through our analytic dashboard product, Arcadia Vista,
    • Collaborating with talented colleagues both within the Customer Insights team and with other Arcadia teams like Product, Marketing, and Implementation.

What You'll Bring

    • 2-4 years experience in a customer-facing business intelligence role that combined data analysis, visualization, and presentation,
    • Bachelor’s degree in a STEM or quantitative field,
    • Ability to query and manipulate relational databases with SQL,
    • Experience with a business intelligence dashboarding tool such as QuickSight, Tableau, or Power BI,
    • Curiosity, an eagerness to learn, and a creative approach to problem solving,
    • A keen eye for detail and a desire to continually improve your work product and processes.

Would Love For You To Have

    • A passion for communicating data through clear and compelling visual design,
    • Experience analyzing healthcare data (value-based care experience a plus),
    • Experience with the AWS platform and writing Athena queries in Presto,
    • Advanced SQL skills or data visualization expertise,
    • Experience using collaboration tools such as Jira and Confluence,
    • Experience using statistical modelling and/or machine learning.

What You'll Get

    • Analyze large and diverse data sets on Arcadia’s custom data model built by analysts for analysts,
    • Ideate with the best minds in healthcare through our advisory network,
    • Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity.
    • A collaborative team with decades of collective experience in population health, product development, and data science.
    • A supportive and remote-work friendly company that provides frequent opportunities for fun and connection, as well as personal and professional development.
    • Be a part of a mission-driven company that is transforming the healthcare industry by changing the way patients receive care.
    • A flexible, remote friendly company with personality and heart.
    • Employee-driven programs and initiatives for personal and professional development.
About Arcadia
Arcadia.io helps innovative healthcare systems and health plans around the country transform healthcare to reduce cost while improving patient health.   We do this by aggregating massive amounts of clinical and claims data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time.  We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as the market leader in the highly competitive population health management software and value-based care services markets, and we have been recognized by industry analysts KLAS, IDC, Forrester and Chilmark for our leadership. For a better sense of our brand and products, please explore our website, our online resources, and our interactive Data Gallery.

This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.
This job is no longer open
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