As the global leader and pioneer of the mobile webcomic format, WEBTOON has revolutionized the comics industry for comic fans and creators. Today, a diverse new generation of international comic artists have found a home on WEBTOON, where the company’s storytelling technology allows anyone to become a creator and build a global audience for their stories.

With a massive catalog of incredible digital comics from rising stars on WEBTOON CANVAS platform, and a growing roster of superstar WEBTOON Originals creators, there’s something for every type of comic fan on WEBTOON. With an average of 89+ million monthly active users, and WEBTOON adaptations on Netflix, HBO Max, and other screens around the world, WEBTOON’s passionate fandoms are the new face of pop culture. The company has worked with DC Comics, Marvel Entertainment, HYBE, and many more of the world’s biggest

entertainment brands.

Core Responsibilities

• Create & maintain the reporting and analysis of customer and campaign data, focusing on insights and actions & strategies that drive acquisition, retention, and activation
• Create, scope, and execute strategic projects that apply advanced analytics and experimental design to answer key questions about customer behavior and engagement
• Must have advanced SQL skills, ability to perform effective querying involving multiple tables and subqueries.
• Identify key existing and potential customer segments, develop strategies to drive customer loyalty and spend by analyzing multiple data sources, both quantitative and qualitative
• Owner of the A/B testing funnel: Design and prioritize the experiments, measure and provide conclusions and recommended activation strategies to re-engage our customers
• Be the expert in all customer data sources and responsible for staying up to date on all customer database updates; partners with global counterparts to resolve data discrepancies and identify opportunities for changes data logic
• Partner with global counterparts to access data, share learnings/ways of working, and collaborate on global tests and rollouts (e.g. CRM team, Marketing team, Contents team)

Minimum Qualifications

• Bachelor's degree or equivalent experience
• Masters’ degree in all majors encouraged to apply but optional
• 5-7 years of experience in data analytics under fast-growing tech start-up preferred
• Candidates with more than 7 years of data analytics experience can be offered as a director position
• Team management experience preferred
• SQL and database experience preferred
• Good to have an experience with Google Analytics, AppsFlyer, Tableau, and Braze

WEBTOON is owned by South Korea’s internet conglomerate Naver. In 2021, Naver acquired webnovel app Wattpad. The move aligned WEBTOON, the world’s largest digital comics platform, with Wattpad, the world’s leading webnovel platform. Together, these storytelling technology platforms reach a combined audience of 166 million people around the world.

Join us and work with some of the biggest artists, IP, and fandoms in comics!