At Delta Dental, our strategy is only as strong as the people who execute it! We are hiring individuals that are not just right for today but also for our future. We have built a foundation of high-trust by treating all people with dignity, making and keeping commitments, and consistently striving to do the right thing. Our leaders optimistically share future possibilities to inspire and motivate others toward their full potential. We expect our employees to find ways to embrace positive change, be curious and challenge the status quo, and provide solutions to unmet problems. Joining Delta Dental means joining a culture focused on fostering development, building genuine connections, recognizing each other’s strengths and sharing in successes. 

This job will partner with key business, analytics, and technology stakeholders to identify business challenges, formulate a data plan, drive the insights, and develop solutions to enable the business teams to perform at the highest levels. This individual is responsible for driving understanding and decision making from data, working with key executives down to analysts. This role is part of the Data and Analytics Centers of Expertise (COE) which consists of experts and advisors with a specific focus on generating business insight, governing data assets, and promoting the use of data and analytics to achieve business outcome and measurable ROI across the enterprise.

How you will make an impact:

• Performs analysis and conducts stakeholder discussions to gain a deep understanding of the business challenges and help define analytics use cases.
• Works autonomously to perform analysis and leads stakeholder interviews to elicit user requirements and convert them into technical specs to formulate analytics solutions.
• Leverages domain expertise and thought leadership to facilitate cross-functional stakeholder sessions to gain alignment and drives decision making towards desired business outcomes.
• Works independently with Data Architects, Data Engineers and Reporting Analysts to help design and validate technical design and implementation approach.
• Supports data analytics architecture that achieves data automation, reconciliation, traceability, and transparency to provide actionable, timely and accurate data to drive business insights.
• Conducts data wrangling, designing business models and storytelling through visualization to help find meaningful insights and communicate data results with an emphasis on answering the business questions.
• Leads end-to-end analytics solutions delivery across all phases (discovery to delivery) and drives change management and stakeholder communication.
• Partners with Project / Program Lead in delivering projects and assists in project management responsibility like - project plans, task planning and risk mitigation. Communicates plans, progress, goals, flags dependencies, and risks or other challenges to the team and stakeholders.
• Organizes sprint planning and prioritizes development activities with scrum team. Creates and maintains feature backlogs, user stories, use cases, data/process flows, etc.
• Builds deep stakeholder relationship by serving as a trusted advisor and keeping an enterprise-first focus.
• Creates reports and analyzes data to identify solutions that meet business goals.
• Analyzes current processes and identifies existing or potential problems in order to discover new process improvement opportunities.
• This list is not all-inclusive and you are expected to perform other duties as requested or assigned.

What we look for:

• 6+ years of experience w/ Bachelor’s degree and around working with data management and analytics.
• Prior experience in a role requiring collaboration across multiple functions within a large, complex organization.
• Exceptional analytical, critical thinking, quantitative reasoning, and problem-solving skills with high attention to details and accuracy.
• Ability to distill complex concepts into easy-to-understand frameworks and presentations.
• Strong business acumen, ability to think strategically and build effective business partnerships.
• Strong functional understanding of data and analytics architecture, platforms, and frameworks; including data modeling, data ingestion, data pipelines (ETL).
• Expertise with business intelligence/analytics reporting and visualization tools such as BusinessObjects, Tableau, Power BI etc.
• Strong SQL and data management skills to perform data analysis including data profiling and data quality checks.
• Strong experience in facilitating the discovery process with functional stakeholders to identify requirements and expected outcomes.
• Strong presentation skills. Should be comfortable with presenting to all levels of management.
• Uses storytelling techniques to effectively communicate analytical results and support business decisions.
• Solid planning, priority setting, and project management skills with experience managing multiple projects concurrently.
• Ability to lead project teams in driving end to end activities to meet set milestones and provide necessary mentorship/ guidance for the team growth.
• A self-starter that adapts well to change in a fast-paced, dynamic workplace and works well in cross-functional teams/projects.
• Excellent verbal/written communication skills, including communicating technical issues to non-technical audiences.

Benefits and perks:

• 12 days starting vacation plus 12 holidays and your birthday off!
• Multiple medical insurance options: 100% paid or low cost premiums
• 100% paid dental insurance
• 100% paid vision insurance
• Employee well-being program
• Culture of learning: substantial tuition reimbursement to improve your skills
• Career growth: we love promoting from within
• Strong commitment to work/life balance  
• Social responsibility and volunteer opportunities

Due to COVID-19, there is an even greater demand for flexibility and change. As Delta Dental navigates our Return-to-Office strategy, the expectation around work location for certain roles may be offsite until a future date, determined by Delta Dental Management. Should the position you seek be determined by Delta Dental Management to begin your duties offsite, the position would require you to have access to internet in order to meet the expectations outlined in the job duties.

Promote accountability, integrity and collaboration: Our employees are collaborative, self-aware, and ethical. It is our expectation to do the right thing and follow through on commitments.

Foster professional development: Our employees take ownership of developing themselves and others through coaching, mentoring and providing/being open to constructive feedback and identifying learning opportunities.

Value customers and cultivate positive experiences: Our employees take time to build rapport with customers, while anticipating and exceeding their needs to ensure positive outcomes.  

If you think this sounds like you, let’s chat. We would love to tell you more!

To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: @lifeatddins on Facebook and Instagram, @deltadentalins on Twitter, and Delta Dental Ins. on LinkedIn.

 

Delta Dental covers more Americans than any other dental benefits provider. Our vision is to motivate and empower every employee so we’re all inspired to take exceptional care of our customers, providers and each other. Our Enterprise Strategy focuses on pillars of Growth and Diversification, supported by the platforms of Culture and People, Process and Technology. Our employees take pride working for a purpose-driven organization and live our values of Trust, Service, Excellence and Innovation.

 

We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.

 

Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other classification protected by federal or state law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico or other US Territories at this time.

Proof of eligibility to work in the United States must be provided if selected for hire.