At Delta Dental, our strategy is only as strong as the people who execute it! We are hiring individuals that are not just right for today but also for our future. We have built a foundation of high-trust by treating all people with dignity, making and keeping commitments, and consistently striving to do the right thing. Our leaders optimistically share future possibilities to inspire and motivate others toward their full potential. We expect our employees to find ways to embrace positive change, be curious and challenge the status quo, and provide solutions to unmet problems. Joining Delta Dental means joining a culture focused on fostering development, building genuine connections, recognizing each other’s strengths and sharing in successes. 

This position lends technical expertise to internal and external business partners in support of company analytical needs. This position provides technical direction, design and development of all reporting, dashboard, data analytics and business intelligence offerings, including the enhancement, support and training for the department. This position is responsible for data analysis functions including defining, designing and delivering ad hoc and production reports, data governance and quality, and overseeing the technology tools and architecture for business intelligence and key performance metrics.

Position is also in charge of maintenance and development of departmental applications at a programming level in order to accommodate evolving business needs. Also responsible for finding ways to optimize business process and workflow.

How you will make an impact:

• Provide process improvement leadership for divisional and enterprise projects. Candidate will possess a variety of process improvement skills and tools along with the knowledge of when, where and how to apply such tools.
• Oversees the on-going administration of several data warehouse/data mart technology environments and internal departmental applications from the business and end-user’s perspective.
• Works with business decision makers to ensure databases and reports have accurate and consistent content that is formally accepted by the business owners of the data.
• Gathers reporting requirements and suggests report design approaches.
• Provides project oversight on various application development projects and data needs supporting customer facing applications, business to business applications and research programs.
• Develops custom scripts, tools and queries for data manipulation, system automation, and analysis using an array of SQL, Excel, as well as other 3rd party tools. Integrates with existing systems such as Business Objects and the departmental operations applications.
• Creates report frameworks and automates business processes internally for the department in order to increase and optimize the efficiency of existing day to day administrative duties

What we look for:

• A Bachelor’s or graduate degree in an appropriate technical field (Data Science, Statistics, Data Analytics, MPH, and Health Plan Administration) is required
• A minimum of 3 years’ related experience.
• Must be able to interpret financial and operational data (leading and lagging factors) by relating BPM initiatives impact to enterprise goals.
• Excellent analytical skills, including ability to use business intelligence tools
• Must be able to build spreadsheet models, and sort through complex data
• Skillful at presenting analyses to business decision makers
• Strong analytical and reporting capabilities, problem solving, negotiation, task and project coordination along with organization skills
• Enterprise Data Warehouse experience with a comprehensive working knowledge of data implementation
• Health care claims systems experience
• Advanced knowledge of Access and Excel
• Highly proficient in SQL skills with ability to manipulate and analyze high-volume, high-dimensionality data form various sources using a variety of tools and data analysis techniques.
• Fluency in SQL coding, Excel, and a working knowledge of Python and R
• Experience with Tableau or other data visualization tools in addition to BI tools such as Business Objects (SAP) is highly preferred
• Familiarity of data science and statistical methodologies
• Understanding of different types of data models
• Fundamental understanding of data management systems and processes within the ecosystem is a plus
• Basic understanding of IT applications, systems, infrastructure and technologies is a plus
• Strong verbal and written communications skills.
• Ability to document business process, use cases, business requirements, functional specifications and test scripts/results
• Excellent business liaison skills. Ability to explain complex issues/systems to users in concise and simple language.
• Ability to build strong working relationships with cross functional teams: data stewards, architects, data governance, data modeler, data quality, development, tech lead, and QA team to address data and mapping questions
• Ability to work collaboratively within a team to support deadlines.
• Ability to evaluate, define and prioritize projects and tasks.
• Ability to handle multiple tasks concurrently, some unstructured and non-routine requiring creative solutions.

Benefits and perks:

• 12 days starting vacation, 12 holidays, 9 sick days and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being.
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within

Promote accountability, integrity and collaboration: Our employees are collaborative, self-aware, and ethical. It is our expectation to do the right thing and follow through on commitments.

Foster professional development: Our employees take ownership of developing themselves and others through coaching, mentoring and providing/being open to constructive feedback and identifying learning opportunities.

Value customers and cultivate positive experiences: Our employees take time to build rapport with customers, while anticipating and exceeding their needs to ensure positive outcomes.  

If you think this sounds like you, let’s chat. We would love to tell you more!

To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: @lifeatddins on Facebook and Instagram, @deltadentalins on Twitter, and Delta Dental Ins. on LinkedIn.

 

Delta Dental covers more Americans than any other dental benefits provider. Our vision is to motivate and empower every employee so we’re all inspired to take exceptional care of our customers, providers and each other. Our Enterprise Strategy focuses on pillars of Growth and Diversification, supported by the platforms of Culture and People, Process and Technology. Our employees take pride working for a purpose-driven organization and live our values of Trust, Service, Excellence and Innovation.

 

We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.

 

Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other classification protected by federal or state law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico or other US Territories at this time.

Proof of eligibility to work in the United States must be provided if selected for hire. 

Delta Dental has enacted a COVID-19 vaccination policy to protect all employees and the communities we serve due to the ongoing impacts of the COVID-19 pandemic. Accordingly, we require all employees to be fully vaccinated for COVID-19.  You will be required to provide proof of full vaccination or obtain approval of a valid medical or sincerely held religious exemption from receiving a COVID-19 vaccine prior to your start date if an offer is extended.