The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Header:

Job Code: 70018735
Band: D
FLSA: Exempt

Job Summary:

The Sr. Data Analyst is responsible for breaking down business problems into structured analysis by assessing the requirements and/or business impact to arrive at recommended solutions in operational analytics. The analyst will provide an understanding of data to produce insights and actionable recommendations in the form of analytic projects, striving to positively impact and influence operational efficiencies and business decisions. The analyst will have a passion for problem solving, comfort with ambiguity and the ability to think conceptually, analytically and creatively. This position is a permanent remote home-based worker. Your home office does not need to be near an Allstate office, but it does need to be in the United States. This position is eligible for a monthly connectivity reimbursement to offset the costs of internet and phone expenses.

Key Responsibilities:

• Collaborate with business users and analyze the data and report on all Roadside areas, including but not limited to contact center performance, digital self service, partner reporting, marketing channel effectiveness, customer experience, and Claims/Billing  
• Collect, analyze, and evaluate data to break down strategic problems, track project performance and important developments; Synthesize raw data into digestible and actionable information
• Conduct in-depth data analyses using traditional and advanced statistical methods. Assess trends and provide data interpretation to identify important business issues.
• Responsible for gathering and documenting business requirements in a way that effectively conveys the required functionality to stakeholders and Data Scientist/Business Intelligence team
• Responsible for identifying, analyzing, and interpreting trends or patterns in complex data sets
• Designs and produces regular and ad-hoc analysis, reports, and dashboards to effectively communicate data driven insights to stakeholders.
• Provide technical assistance and cross training to other team members
• Provide training and assistance to users for generation of adhoc reports
• Design and implement technology best practices, guidelines and repeatable processes
• Translate business requirements and unstructured business issues into data analytic problems 
• Create best practices for testing/profiling of data to ensure proper operation and accuracy
• Effectively communicate technical analyses and results to analytics leaders

Supervisory Responsibilities:

This job does not have supervisory duties.

Functional Skills:

• Ability to manage multiple projects concurrently
• Experience working with cross-functional teams and offshore team
• Strong verbal & written communication skills
• Strong collaboration & team skills
• Strong analytical and problem-solving skills
• Strong data driven decision making
• Detail oriented
• Self-motivated

Education and Experience:

• Bachelor’s degree in business, management information systems, computer programming or related field
• Knowledge and experience (5-7 years experience) in data preparation, data analysis, and statistical tool sets including but not limited to Tableau, SQL, R, Python
• Proficient in statistics

Certificates, Licenses, Registrations:

• None

Notes:

The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.

Compensation offered for this role is $100,000.00-$121,000.00 per year and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life — including a generous paid time off policy. For a full description of Allstate’s benefits, visit allstate.jobs/benefits/

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee’s terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.