Success Engineer

Success Engineer

If this role seems interesting, irrespective of your location or identities, please reach out.
Even if you don't think you meet all of the criteria but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join our team. We'd love to hear from you.

Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.

We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.

Metabase users need your help! Many of them are busy doing their day jobs and don’t always know the best ways to use Metabase. They need help figuring out how to get data from all the various places it lives, transform it into useful shapes, or to convert their questions into actual queries that can be executed. That’s where you come in!

Your day will involve a mix of helping our users (one to one), writing up your solutions to help our entire user community (one to many) and helping us maintain our reference applications. Any given week, you’ll be talking to our users to hear what they’re trying to accomplish, constructing complicated SQL queries to solve thorny problems, dropping into a programming language to debug an embedding issue and writing blog posts.

Being a Success Engineer at Metabase would be a great fit for you if you

    • Enjoy helping people and solving their problems
    • Have a strong technical background (minimum of 1-2 years writing production code or administering systems)
    • Possess strong SQL knowledge
    • Are somewhat experienced with transforming data in a database
    • Have familiarity with running Metabase (or other JVM applications) on a variety of operating systems
    • Are familiar with AWS or other cloud providers
    • Are familiar with Metabase and interested in learning it inside and out
    • Are comfortable with GitHub and community forum software.
    • Are fluent in multiple languages (this is helpful as our users are world wide)

We're a global team (50% outside of the US), fully distributed (from Thailand to Hawaii), who gets things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers.
We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we just raised a $30M Series B to take our approach to the next level for years to come.
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