Metabase
San Francisco
11-50 employees
Metabase is the easy, open source way for everyone in your company to ask questions and learn from data.
Success Guide
Success Guide
This job is no longer open
If this role seems interesting, irrespective of your location or identities, please reach out.
Even if you don't think you meet all of the criteria but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join our team. We'd love to hear from you.
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
Your mission is to help our customers achieve their goals with Metabase. Whether it's using Metabase for internal data analysis, sharing data with their customers, or embedding Metabase in their applications for their end users to create the reports of their dreams, you'll help our customers get up and going and make sure they stay on the path of success.
Your day will involve a mix of: checking in on our customers to see their progress to their goals, helping customers troubleshoot their set up issues, sharing best practices with our customers on our blog, and helping our sales team where needed.
Being a Success Guide at Metabase would be a great fit for you if you:
- Enjoy helping people and solving their problems
- Have strong listening, communication, and presentation skills
- Are curious about how customers use software and motivated to help them achieve their goals
- Love data and have had a job where working with data is a key part of your day (like being an analyst, data engineer, working for a company with a data product, or an operations role.) Bonus if you have experience using Metabase
It’s not required, but a plus if you:
- Have been in a customer-facing role
- Have experience with open-source products
- Are fluent in multiple languages (this is helpful as our users are world-wide)
- Have experience with services in any Cloud Service Provider
- Have web development experience (our solution is a Java web application)
- Have experience deploying data and/or analytics solutions at production scale
We're a global team (50% outside of the US), fully distributed (from Taiwan to California), who gets things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers.
We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we just raised a $30M Series B to take our approach to the next level for years to come.
This job is no longer open