At Weights & Biases, our mission is to build the best developer tools for machine learning. Weights & Biases is a series C company with $200 million in funding and a rapidly growing user base. Our platform is an essential piece of the daily work for machine learning engineers, from academic research institutions like FAIR and UC Berkeley to massive enterprise teams including iRobot, OpenAI, Toyota Research Institute, Samsung, NVIDIA, Salesforce, Blue Cross Blue Shield, Lyft, and more.
Reporting to the VP of Customer Success, the MLE-CS II EMEA role will work with the most sophisticated ML teams in the world as they solve the toughest ML problems in computer vision, robotics, natural language processing, and more; you will make their work easier with our tools. This work will expose you to ML teams across multiple industries as you uncover their ML needs, improve their ML workflow, explore how W&B fits into their environment, collaborate on projects, and educate them on the best practices of our product.
The MLE - CS II EMEA will partner closely with Customer Success, Support, Product, and Engineering teams to own the technical onboarding and success of our customers, serving as the primary knowledge owner and face to our customers. You'll help drive adoption, understand innovative customer use cases, and serve as the primary problem solver in our customers' machine learning workflows.
We encourage you to apply even if your experience doesn't perfectly align with the job description as we seek out diverse and creative perspectives. Team members who love to learn and collaborate in an inclusive environment will flourish with us. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need additional accommodations to feel comfortable during your interview process, reach out at firstname.lastname@example.org.