Are you passionate about answering business questions in data, translating data results to business strategies, and driving serious change? If so, this role is for you. As an Analytics Business Partner on our Customer Support Services team, you will partner closely with business leaders, understand their challenges, find answers in the data, and collaborate on driving our business to the next level.

Some examples of what you will be doing:

• Strategic partnership in key business domains
• Develop strong domain knowledge and partnerships with business leaders
• Influence and inform business strategies and execution
• Business insights
• Collaborate with leaders to set business goals and track performance
• Identify business challenges and growth opportunities
• Conduct insightful analyses on major trends
• Forecasting and business viability
• Define, track, and diagnose key business viability metrics
• Forecast business growth and staffing needs
• Evaluate business viability impact to inform strategic decisions

Some examples of the skills and tools you'll use are:

• Analytics: Statistics, advanced analytics, operational KPI development
• Tools: SQL, Tableau, Excel, Python, R, etc.

You'll work together with business leaders, data scientists, data engineers, workforce planning managers, and operational leaders to deliver impactful outcomes to the organization. 

The job is more than just numbers; to be successful you'll need to deeply understand the business, be great at strategic thinking, and be comfortable engaging with business leaders and team members in a global organization.

You've been working with data for 8+ years and have a BS degree in Statistics, Mathematics, Economics, Computer Science or other quantitative discipline. You have strong business acumen, love driving strategy, making big changes, and influencing others. You value high-quality work with attention to detail and have a track record of delivering both. You combine curiosity with critical thinking and good judgment, and like asking "why" to unravel a seemingly complex problem and get to the root cause. You know how to gather, document, and interpret business requirements.

When you encounter a problem you come up with multiple solutions, weigh the tradeoffs and efforts, identify the best path forward, and exercise good judgment to drive ahead. You're comfortable interacting with people across all levels of an organization and can field questions during a presentation like a pro. You're self-driven and find ways to be impactful.

To keep pace with our rapid growth and evolution you learn new things quickly. You can take an ambiguous assignment and derive valuable insight. You use multiple tools and methods to find trends and correlations by mining data, and couple that with intuition and quick tests to prioritize how to drive forward on complicated problems.

You'll be joining a growing analytics and project delivery team located in multiple regions across the globe. We challenge each other constantly to improve our work and ask hard questions. We're direct, focused, and demand excellence, but there's laughter in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things. BBQ, tacos, and coffee are a few of our favorite things.

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some killer perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks (including beer and bubbly), ergonomic workstations with Aeron chairs, unique ShipIt days, a company paid trip after five years, generous employer-paid insurance coverage for you and your family, 401k matching and more.

Software is changing the world, and we’re at the center of it all. With more than 100,000 global customers (including 85 of the Fortune 100) and a highly disruptive business model, we’re advancing the art of team collaboration with products like JIRA, Confluence, Trello and Stride–and we’re just getting started. Motivated by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment.

Atlassian. Powered by You.

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Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.