ABOUT THIS ROLE

The data team helps to ensure that Reforge is the best example of our own material. That means that every department at Reforge uses data to deliver an exceptional experience from someone’s first web site visit to being a happy long term customer. The data team empowers other parts of the org to get answers to questions to help inform what they do, how they do it, and how their efforts impact the business. We are responsible for the infrastructure and tooling that empowers each team. The data team also runs analysis to help understand Reforge’s metrics from a holistic perspective and where our efforts have the greatest impact across the business.

In this role, you’ll be responsible for building and developing a team of high performing analysts. You will work with other cross functional leaders to ensure that teams have the data and processes necessary to design, instrument, measure, and evaluate the effectiveness of changes across every functional department at Reforge. You’ll think through high-level, strategic, cross functional initiatives and help to measure the impact of your team’s contributions.

You'll be joining as part of the foundational team of a profitable proven startup. We bootstrapped to high seven-figure revenue, led by experienced entrepreneurs, and recently we raised a $20M round from A16Z. In addition, you will integrate into our community of subject matter experts, including the leaders who helped build companies like Slack, Pinterest, CreditKarma, ClassPass, ipsy, Eventbrite, SurveyMonkey, Thumbtack, and more.

ABOUT REFORGE

In a traditional world, before the advent of tech, bankers, manufacturing leaders, and others progressed to the top of their industry through an MBA. Tech followed suit for some time, with early tech company leaders heading into MBA programs at Stanford, MIT, and others. That's not true anymore. Tech has passed the MBA by and people are trying to figure out how to progress from mid career professional to the top of their field. Reforge is a new kind of educational company that helps you access the earned insights of the world's leading practitioners, learn and apply frameworks without leaving your job, and build a strong professional network. The path to the top of the tech profession is being solved here.

We work with the leaders of the fastest growing and most innovative companies such as Google, Facebook, Pinterest, Atlassian, Slack, and HubSpot to teach frontier topics to today's emerging leaders. Our content, community, experience, and brand combine into a unique product offering that creates unparalleled access to insights.

In just a couple of years, we've built a thriving community of emerging leaders solving problems at Airbnb, LinkedIn, Salesforce, Amazon, Facebook, New York Times, Peloton, Stitch Fix, and many more. Here are just a few comments from our alums:

“I got my MBA at Berkeley, but this program has been more transformational for me then the entire two years I spent there. Thank you!”

“Reforge has easily been one of the best investments of time and money I've ever made in my professional development. I love how the course codifies what I've been doing for the last four years as VP of Marketing.”

“Reforge is easily the highest quality professional skills program out there. If I had to choose between attending an unlimited number of industry conferences, versus going only to the Reforge, I'd choose Reforge without hesitation.”

WHO YOU'LL WORK WITH

• Direct Reports - From the start, you will have two product analysts that will report to you with the goal to bring more onboard.
• Head of Data - You’ll have the chance to work closely with Dan Wolchonok, who formerly was the Director of Product Analytics at HubSpot and has been a product manager for growth.
• Data Engineers - Currently, we have one data engineer, Andrew Wilson, who started his career as a computational geophysicist.
• Leaders of Cross Functional Departments - You’ll partner up with Ginny Mineo - Growth Product Lead, Ali Riehle - Senior Product Designer, Joyce Jang - Director of Engineering, Amanda Lubin - Head of Operations along with our Insights Team leaders, Susan Blake - Group Strategy Lead & Akshita Ganesh - Group Strategy Lead.
• Recruiting Counterpart - Since you’ll help hire for product analysts, you’ll partner up with our recruiting team on how to hire efficiently while providing a positive candidate experience.

WHAT YOU'LL OWN

Here are some delightful bullet points that outline some things you'll be doing:

• Marketing analytics and reporting roadmap
• Cohort analytics and reporting roadmap
• Event instrumentation process, documentation, and trainings for the R&D organization
• Documentation, training, and onboarding materials for all new hires at Reforge
• Establishing the data team’s internal operating system

SKILLS & EXPERIENCE WE ARE LOOKING FOR

• 1+ years managing a team of analysts, including reviewing the team’s technical product work
• 5+ years experience contributing to data modeling
• 5+ years experience building dashboards and visualizations
• 5+ years experience writing advanced SQL
• Experience in working with modeling tools like DBT, Snowflake, BI systems
• Experience in working with behavioral analytics tools
• Analytics experience on a SaaS product

Nice to Have

• Reforge alum and/or familiar with the platform
• Experience analyzing community networks

Attributes that will make you successful in this role

• Analytical - You can take an ambiguous question, clarify the intention, figure out what data is best to evaluate, retrieve and analyze that data, and create compelling visualizations that tell a story
• Storyteller - You can weave together quantitative and qualitative data to tell a compelling story that educates others regardless of their level of expertise or knowledge
• Organized - You take pride in empowering others via well documented, clear, and self explanatory resources that help to empower others
• Collaborative - You look to ensure that data is acted upon by teams by understanding others’ priorities and goals to inform you and your team’s work.

BENEFITS

The internal mission of Reforge is to create an environment where you create the best work of your career. In order to do that we offer:

• Flexible/Distributed Work Environment - Everyone does their best work in different environments. We operate as a distributed-first team and offer financial support that enables you to create the schedule and environment that fits to you.
• Professional Development - We focus on a culture of learning. We offer full financial reimbursement for almost all professional development interests and efforts.
• Benefits - We offer top rated health, vision, and dental insurance. We cover 100% of monthly premiums for employees, and 70% for dependents.
• Salary + Equity - We offer highly competitive salary and equity inline with top tier technology companies.
• 401k - We offer the opportunity for you to contribute to a 401k directly from your paycheck
• Flexible PTO - Having plentiful “off the grid” time is a key to doing your best work. We offer flexible PTO. Take time when you need it. Everyone must take at least 10 days per year, and we highly encourage more.

Our commitment to diversity and inclusion: We deeply value creating a team with different perspectives, educational backgrounds, and life experiences, and we prioritize diversity within our team. We encourage people from underrepresented backgrounds to apply.