As a Backline Technical Solutions Engineer - Spark you will allow our customers to be successful with the Databricks platform by resolving important technical escalations that come from customers and the frontline support team. You will be the technical bridge between the frontline support team and the engineering team, thereby becoming the first line of defense for engineering. You will ensure that all issues are vetted by you before it reaches the engineering team. Along with this you will also ensure that the global support team stays updated through technical trainings, workshops and other enablement programs.
Databricks is the data and AI company. Founded by the original creators of Apache Spark™, Delta Lake and MLflow, Databricks simplifies data and AI so data teams can collaborate and innovate faster. More than five thousand organizations worldwide —including Shell, Conde Nast and Regeneron — rely on Databricks as a unified platform for massive-scale data engineering, collaborative data science, full-lifecycle machine learning and business analytics. Venture-backed and headquartered in San Francisco (with offices around the globe) Databricks is on a mission to help data teams solve the world’s toughest problems. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.