Why TrueAccord?
TrueAccord is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process.
With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.
The Role:
TrueAccord’s Client Excellence team is responsible for improving business processes and client operational impacts through data-driven continuous process improvement using best practices and methodologies. The Business Analyst will join a team of highly motivated people who take the TrueAccord mission seriously and are determined to succeed. The ultimate objective of this role is the development and delivery of reporting and analysis to cultivate TrueAccord’s strategies and process optimization.
As a Business Analyst on our team, you will take ownership of multiple complex/sensitive reports. You will create reports that provide insight into key data points including client data and requests, inventory management, root cause evaluation and population scoping. This is an exciting role that can have a real impact on TrueAccord's success.
Benefits, Perks, and Culture
- Everything you need to work remotely
- Work with talented and motivated people in a fast-paced, mission-driven environment
- Medical/dental/vision insurance, 401k (with match), flex spending plan, and life insurance
- Family-friendly policies - parental leave, flexible work from home
- Unlimited PTO
- Transportation benefits
- Paid time off to do volunteer work in your community!
We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueAccord and make a difference.
Our Dedication to Diversity & Inclusion
TrueAccord is an equal opportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.