TrueAccord is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing a personalized digital experience that guides lenders and consumers through this challenging financial process.

With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.

TrueAccord is at a key inflection point. We have built a successful growth-stage company that is re-defining how to help consumers get out of debt. We are growing at a prodigious rate, attracting new clients, expanding into new verticals, and delivering new products for consumers and creditors. The Product Organization, consisting of product managers, designers, user researchers, and content specialists, is at the core of TrueAccord’s expansion and innovation. The team works closely with internal and external stakeholders to deliver products and functionality that delight consumers, meet client and regulatory requirements, and advance TrueAccord’s mission to deliver financial peace of mind to millions of people.

We are looking for a talented Data Science Product Manager to lead high impact, machine learning initiatives that will take TrueAccord’s best-in-class performance to the next level. Reporting directly to the Director of Product Performance, this role will have the opportunity to make a significant contribution to TrueAccord’s ability to deliver on our mission.

Data science and machine learning are at the core of TrueAccord’s differentiation and ability to transform the debt resolution experience for consumers. As the Data Science Product Manager, you will drive the roadmap, planning, and execution of key data science capabilities that will enhance customer experience and boost performance at scale. You will work closely with key stakeholders to ensure there is strong alignment between TrueAccord’s business objectives and data science initiatives. You will lead and partner with data scientists, ML engineers, and product managers to build Machine Learning models responsible for optimizing millions of customer level decisions.

Responsibilities:

• Drive roadmapping, planning, and delivery of machine learning models from conception to launch, iteration and measuring its impact to the business
• Collaborate with the Chief Data Scientist to define the vision and strategy for TrueAccord's machine learning capabilities that will support the company's vision
• Understand consumer, client and business needs and provide the business context that will help the data science team make the best technical decisions
• Serve as the single point of contact for a portfolio of ML models, triaging new stakeholder requests, sizing opportunities, and understanding how they fit into the longer term roadmap
• Partner with engineering and data science leads on sprint planning, standup meetings, resource allocation, and project management against roadmap execution
• Own communication strategy for both technical and business stakeholders, including OKR tracking and recurring progress updates
• Communicate and evangelize TrueAccord’s ML vision and progress throughout the organization from executive leadership stakeholders on down

Qualifications:

• 3+ years of product management experience with significant involvement with data science, machine learning, and data as a product
• Experience researching AI/ML industry trends and applying to product strategy and roadmap
• BA/BS (MS preferred) in a quantitative field or equivalent years of experience
• Excellent interpersonal skills, with the ability to effectively communicate information to management, colleagues and partners in a professional and collaborative manner.
• Strong analytical skills, experience running data-backed experiments, competence in SQL, and experience with tools for doing data analysis using tools like Looker
• Ability to communicate effectively with different audiences, explaining complex technical concepts to business audiences, and translating business needs into objectives for the engineering team.
• Ability to thrive amidst ambiguity in a fast-paced environment––and have fun while doing it
• Familiarity with FinTech products and concepts preferred

- Everything you need to work remotely

- Work with talented and motivated people in a fast-paced mission-driven environment

- Medical/dental/vision insurance, 401k (with match), flex spending plan, and life insurance

- Family-friendly policies - parental leave, flexible work from home

- Unlimited PTO

- Transportation benefits

We offer a healthy work environment that continuously builds an inclusive and diverse culture where everyone is able to develop the best version of themselves. We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueAccord and make a difference.