TrueAccord is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process. 

With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.

The Insights Analytics team serves many diverse groups at TrueAccord, helping us understand the inner workings of our systems and the drivers of our business success. Unlike other groups, we pursue a data-first strategy to make sure decision makers across the organization get what they need from our rich datasets.

As an analyst on the team, you will partner with Product, Engineering, Sales, Finance and Operations to supply actionable analytics and reports supporting a broad range of tactical and strategic objectives. The ideal candidate will want to jump right in and leave their mark by diving deep into the data and make sense of it. That includes both data modeling and analysis. Deliverables will include new datasets, documentation, performance measurement and reporting, experiment analysis, forecasting, inventory controls and exception reporting, communications around findings, and training for our data customers. We encourage collaboration and recognize the importance of supporting each other – no single person can know everything!

Your role will challenge you to ask the right questions and strive to answer them thoroughly. Our team focuses on writing clean and concise SQL, careful communication, and thoughtful data modeling to support fast analytics. We leverage both data programming and BI tools like Looker for exploration and presentation. We love to learn and teach!

What We’re Looking for:

• Endless curiosity and the desire to make a real impact
• The courage to admit you don’t understand something
• SQL proficiency: joins, aggregation
• Understanding of data quality and usability
• A strong desire to automate repetitive work
• Tenacity – questions can be challenging!

You Might Also Have:

• 3+ years of experience using quantitative data analysis to solve problems and drive performance
• Data modeling experience: table and schema design, key structures
• Programming experience in Python, R or similar languages
• Interest in data science and machine learning

- Everything you need to work remotely

- Work with talented and motivated people in a fast-paced, mission-driven environment

- Medical/dental/vision insurance, 401k (with match), flex spending plan, and life insurance

- Family-friendly policies - parental leave, flexible work from home

- Unlimited PTO

- Transportation benefits

- Paid time off to do volunteer work in your community!

We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueAccord and make a difference.

TrueAccord is an equal opportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.