About Trove Recommerce

Recognized in 2020 by FastCo as one of the world's most innovative companies, Trove powers resale for the world's most inspired brands and retailers.  We provide brands with the technology and logistics to own the secondary market for their products.  With our white-label capabilities, our partners reap the rewards of managing their own resale market by accelerating long-term revenue, increasing customer loyalty, gaining new customers and boosting store and site traffic.  Resale is a revenue and customer engagement opportunity growing at 5 times the rate of e-commerce and 21 times the rate of traditional retail.  We power in-store and online retail for leaders such as Patagonia, REI, Eileen Fisher, Arc’teryx, Lululemon, and Levi’s.

About the Data Analyst, Partners & Finance

In this role, you will drive strategic use of Trove's data to ensure our brand partners are massively successful on the Trove platform and that Trove is essential, irreplaceable, and broadly recognized within our brand partner organizations. You will turn data into insights that define partner best practices and help existing partners grow their recommerce business. This position reports to the Director of Analytics, will have a close working relationship with the partnership and finance teams and leadership.

Responsibilities 

• Work directly with Partnerships and Finance teams on strategically important projects to guide decision-making and inspire action
• Provide user-friendly, actionable, and scalable dashboards and data products to inform internal team and external Partners
• Become the subject matter expert on our financial data and models - from collection, through modeling, to reporting
• Be a trusted partner to the Partnerships and Finance teams on how to better leverage data to drive results
• Empower the Partner and Finance teams to access data independently by building user-friendly self-service data tools
• Work with large datasets to investigate key business trends, performance, issues, behaviors, and metrics and present compelling narratives to explain results to team
• Maintain and evolve our reporting systems (SQL-based ETL through final analysis) and develop creative solutions to business problems and workflows
• Work with Partnerships team and internal data teams to redesign and implement suite of partner-facing dashboards
• Own the process for incorporating financial forecasts into our data warehouse and reporting on our progress against targets
• Dig deep into the data when discrepancies arise to uncover the cause...and identify and design robust processes and tools to prevent discrepancies from arising
• Dive into the dynamics and economics of partners to help develop strategies and recommendations

Qualifications

• It makes you happy to dive deep into data sets to uncover insights or to get to the bottom of pesky bugs. You can understand their implications, and communicate them to the teams who can take action on your discoveries
• Experience framing business questions with data and translating business needs into processes, analyses, reports, and datasets
• Track record of telling compelling data-driven stories
• Experience working with financial data and models
• Demonstrated ability to use data to prioritize the highest-potential growth opportunities
• Comfortable in SQL and in one or more BI tool
• Collaborative mindset, and a strong preference for working with many different teams

Nice to Have

• Retail and/or Ecommerce experience
• Familiarity with our stack: Redshift, dbt, Looker

Trove is proud to be an equal opportunity company but we don’t want to stop there. We strive to be an anti-racist company and we believe that diversity and gender balance will help us reach our full potential.  At Trove we are building a company where we are not only proud of our mission, but how we are pursuing it.  We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status and we will consider qualified applicants with arrest and conviction records for employment.