Investigation Intelligence Analyst

Investigation Intelligence Analyst

This job is no longer open

Purpose of Job

We are seeking a multidimensional Investigation Intelligence Analyst to support our Corporate Investigations Team. You will analyze complex investigations using data from internal and external sources to provide insight to key decision makers. Identify and interpret trends, patterns and produce reports and analysis. Work closely with key business partners such as Employee Relations, Ethics, and others to provide recommendations.

This role can work in a 100% Remote Work Environment or at one of our many locations across the US such as: San Antonio, Plano, Phoenix, Colorado, Charlotte, and Tampa.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This outstanding mission requires a dedication to innovative thinking at every level.

USAA Careers – World Class Benefits (31 seconds)


Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 12 million members who rely on us every day.

We are over 5,000 employees strong, a passionately supportive and collaborative team built on agile principles. We've been a top-two Computerworld 100 Best Places to Work in IT five years in a row and were recently named a Top 50 Employer for Minority Engineers & IT by Workforce Diversity Magazine.

Job Responsibilities:

  • Identifies and handles existing and emerging risks that stem from business activities and the job role.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

  • Follows written risk and compliance policies and procedures for business activities.

  • Leads and participates in gathering sophisticated and often unique business requirements by partnering with customers to define the business problem and data needs.

  • Applies an advanced understanding of multiple data structures and sources to lead the development and implementation of business intelligence solutions, which may include data visualization, data transformation, or data collection.

  • Strategically partners and works with IT execution teams on the development of analytic infrastructures, data engineering, or related business intelligence efforts. Includes collaborating on the design and implementation of technical standards and governance practices.

  • Applies data visualization best practices - often selecting the right data ‘tool for the job’ to identify and interpret trends or patterns while following standard Enterprise branding.

  • Understands the value of prototyping, usability, and the end-user experience to improve the impact of the final data visualization product (dashboard, report, insight, or analysis).

  • Acts as a trusted data visualization advisor to the collaborator/end-user in order to drive business value. Provides system thinking to influence relevant data, information, and application architecture decisions.

  • May serve as an Agile champion that will guide others on methodology, execution, and education.

  • May provide internal team leadership by providing guidance on business intelligence tools, techniques and processes.

  • Actively participates in industry, COE, or other discipline-relevant groups/panels to stay ahead of industry trends and share benchmarks with the team.

Minimum Requirements:

  • Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other business-related discipline OR 4 years work experience in statistics, mathematics or quantitative analytics or related experience can be substituted in lieu of a degree in addition to the minimum years of work experience required (10 total years of experience).

  • 6 years of dynamic functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, etc.) to include 4 years of experience in data & analytics OR Advanced degree in Business, Science, Finance, Mathematics, Economics, or relevant discipline AND4 years of demonstrated ability in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, etc.)

  • Demonstrated experience in the identification of innovative ways to address moderately sophisticated business problems and solutions.

  • Highly experience in developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (i.e., Tableau, Business Objects, GUI or related).

  • Demonstrable ability to build business knowledge through meaningful partnerships at the individual contributor, leadership, and EMG levels.

  • Expert-level communication skills with the ability to deliver presentations to all levels of management.

  • Embed intuitive story telling within the business intelligence solutions and platforms including concise presentation of sophisticated technical details.

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Preferred Experience:

  • Prior working experience in an analytical or investigative support role within the military, local/state/federal law enforcement, or Corporate/Special Investigations.

  • Experience identifying, analyzing, and resolving sophisticated data in complex investigations.

  • Ability to collect, analyze, and report on data trends and patterns

  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills

  • Outstanding verbal and written communication skills, both intra-team and to across external teams and agencies

  • Excellent multi-tasking and critical thinking skills with attention to detail

  • Ability to travel to San Antonio for the first 3 weeks of employment.

The above description reflects the details considered vital to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.


USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $88,200- $158,900* (this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.


At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards

Relocation assistance is Not Available for this position.

This job is no longer open
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