HR Analyst - Remote

About Thriveworks
Our mission at Thriveworks is to help people live happy, successful lives. We believe that everyone can benefit from working with a skilled and caring mental health professional. That’s why Thriveworks was founded—to help those seeking counseling or coaching gain access to truly exceptional providers.

About the Job

Thriveworks is seeking an Analyst for the Human Resources Onboarding space who will act as a liaison for data processing and scorecard development and updates. This role will act as a support for communicating updates to the HR Onboarding team at large, as well as helping to receive and process interdepartmental feedback for process improvement.

Key Responsibilities

• Exporting and digesting data weekly to input to Onboarding Scorecard for review with members of team
• Responsible for creating, updating and managing scorecards to track key KPI and quality metrics for the onboarding team at large
• Monitoring group and individual chats from team members to answer questions and assist with troubleshooting for both team members and onboarding employees
• Training new team members on basic job expectations and supporting in acclimation to role
• Identifying data trends to assist in flagging opportunities for growth for individual team members as well as the team at large
• Attendance to represent Human Resources and Onboarding in key meetings while providing detailed notes to Onboarding Manager of any impactful developments

Basic Qualifications

• Analytic problem solver 
• Ability to think critically and creatively
• Advanced level Excel and Google Sheets experience required
• Experience tracking KPIs or analyzing data 
• Strong communication and interpersonal skills

Preferred Qualifications

• 1+ years of management experience
• 1+ years of data entry and/or onboarding experience

Career Progression

Potential career path at Thriveworks: 

• Potential Next Steps:
• HR Generalist
• HRBP
• Onboarding Manager
• HR Manager
• Head of Department
• Department Director

Benefits

• Strong team culture and opportunity to make impact on quality of team member lives 
• Professional development & advancement opportunities
• 401K with 3% employer match 
• Healthcare, Dental, Vision, and life insurance benefits 
• Professional EAP program for team member & household 
• Additional coverage options available such as: Short Term Disability, Long Term Disability, Group Accident Insurance 

Successful Thriveworks employees believe in our mission to help people live happy, healthy lives. They also embody our core values, which focus on the ability and willingness to adapt, raise the bar, act with integrity, achieve our goals, and work well together. If you think you fit the bill and belong on our team, apply today!

Physical demands for Thriveworks positions may include being sedentary for long periods of time. Entering text or data into a computer by means of a traditional keyboard is also a requirement. 

Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.