HubSpot is looking for an Operations & Data Analyst who will work directly with global leaders across the business to enable strategic decision making regarding pricing & packaging, go to market strategy, product strategy, and more. In this role, you’ll report directly to a Strategy & Operations Manager, and will develop key reporting infrastructure to provide operational and analytical support. You will be responsible for regularly reporting on our Key Performance Indicators (KPIs), assisting in cross-functional project management and execution, and identifying strategic opportunities to accelerate progress.

In this role, you’ll get to:

• Own the product performance reporting packages that leadership relies on to understand and run the business; improve the underlying data model to be more scalable, informative, and generally useful
• Coordinate with stakeholders across Product, Finance, Marketing, Sales, and Customer Success to ensure data is accessible and metrics are well-defined, relevant and actionable
• Identify (and answer!) critical operational questions, providing thoughtful, detail-oriented recommendations to leadership
• Partner with cross-functional leaders in Product, Finance, Marketing, Sales, and Customer Success to ensure smooth operation of the business and consistent achievement of the operational plan and growth goals
• Build a strong internal network of experts and resources to help drive effective change
• Partner closely with Sales, Marketing, Product, and Business Enablement to develop actionable, measurable projects and programs that accelerate growth and improve front-line employee effectiveness
• Package and present recommendations to executive and global management through a balance of quantitative analysis and qualitative outside-in perspectives

We are looking for people with:

• 1-3 years of professional experience with a proven track record of delivering results; industry experience in sales, customer operations or management consulting preferred
• Strong business consulting, analytical, organizational, and project management skills
• The ability to facilitate cross-organizational collaboration to drive actionable and measurable results
• The ability to adapt quickly to the evolving needs of a high-growth SaaS business and create pragmatic and innovative solutions to complex business problems.
• Experience with SQL, data visualization tools (we use Looker), and Excel

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

Important COVID-19 Guidance (For candidates applying to roles in the United States):

In September 2021, the US government issued new federal vaccine guidance that certain government contractors must adhere to. HubSpot is a covered federal contractor and so, based on this guidance, our US-based employees are required to be vaccinated, and show proof of vaccination, by January 18, 2022. What does this mean for you as a candidate? It means that if you were to join HubSpot, you would need to be fully vaccinated by January 18, 2022 or by your hire date (whichever is later) to be eligible to start in the role. As a condition of employment, you would need to submit official COVID-19 vaccine documentation. HubSpot will consider and review reasonable accommodation requests based on medical or religious grounds for qualified candidates.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #4 Best Place to Work on Glassdoor in 2021, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.

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