Spotify is looking for a Product Insights Leader to join our Content Platform Product Insights organization. Content Platform is a central enabler for Spotify; together, our teams ensure that Spotify has a complete, available and enriched catalog of music, podcasts, videos and more. We provide the insights that enable a differentiated understanding of artists and their content, attributes, and relationships. We ensure that we can effectively moderate and control our catalog to provide a safe and trusted experience for consumers and artists, and to keep our system free of infringement.

We are looking for an experienced leader to join Content Platform and help us build the content catalog for Spotify. As a Product Insights leader, you will lead a cross-disciplinary insights team of data scientists and user researchers to help craft product strategies that are rooted in insights, and deliver on an ambitious qualitative and quantitative insights roadmap.

Your and your team’s impact will range from building our foundational understanding of what it means to build an enriched, complete audio catalog, to understanding how and when the catalog is consumed by 100+ other teams within Spotify, to identifying the causal impact of improving our catalog’s quality on key business metrics.

What you'll do:

• Craft the future of our Content Catalog product experience alongside your counterparts in Product, Tech, and Design.
• Lead, manage and grow a team of User Researchers and Data Scientists, setting focus, strategy and priorities for the team to maximize influence and impact.
• Bring our users to the forefront, ensuring data and insights are meaningful, so their needs guide us to the best solutions.
• Ensure product strategy has impactful measurement plans by developing metrics and evaluating product performance.
• Lead all aspects of the building & maintaining of reports, dashboards, and metrics to monitor the performance of our products.
• Build, develop, and lead an outstanding team, prioritizing developing a diverse and inclusive environment for them to learn and thrive.

Who you are:

• Experience leading insights teams passionate about informing the product development process through qualitative and quantitative methods.
• An inclusive people leader with a track record of building and managing teams that drive impact.
• Solid background in User Research or Data Science with technical chops you don't mind dusting off from time-to-time. You've done the work over the years, and understand what it takes to build awesome user experiences.
• You have a user- and data-focused mentality. You understand the role and importance of qualitative and quantitative methodologies and when to deploy them.
• A fantastic communicator and have experience working cross-functionally with product, engineering and design partners.
• An appetite for learning and evolving in all things. From leadership skills to craft to process to industry and market trends — you never stop pushing into the next big challenge.
• You know how to enable adoption of best practices in measurement, experimentation and user research
• Experience using scripting and querying languages to extract insights from small and large datasets is ideal
• Experience applying analytical frameworks to solve behavioral UX problems is a plus

Where you'll be

• We are a distributed workforce enabling our band members to find a work mode best for them!
• Where in the world? For this role, it can be within the EMEA region in which we have a work location.
• Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our work from anywhere options here.
• Working hours? We operate within the Central European time zone for collaboration.


#remote

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 365 million users.