Wealthsimple is on a mission to help everyone achieve financial freedom, no matter who they are or how much they have. Using smart technology, Wealthsimple takes financial services that are often confusing, opaque and expensive and makes them simple, transparent, and low-cost. We're the company behind some of Canada's leading digital financial products, and are growing faster than ever.

Our team is reimagining what it means to manage your money. Smart, high-performing team members will challenge you to learn and grow every day. We value great work and great ideas — not ego. We're looking for talented people who love a fast-paced environment, and want to ship often and make an impact with groundbreaking ideas.

We’re a remote-first team and output is more important than face time, so where you choose to work is up to you — as long as you have internet access, you can work from anywhere in Canada. Be a part of our Canadian success story and help shape the financial future of millions — join us! Read our Culture Manual and learn more about how we work.

At Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know.

We are building a multi-product company with a growing offering including Invest, Cash, Crypto, Trade and Tax products.

As a Data Scientist on the Clients Algorithms team, you will play a pivotal role in improving the client experience and operational workflows that power our business. You will work closely with the client experience and the core operations team, a highly cross functional team consisting of full stack developers, product managers and operation specialists, to find new opportunities to enhance the client journey. We are looking for a data scientist with strong foundations in Python programming, fundamental understanding of machine learning algorithms, and preferably domain knowledge in client experience.

In this role, you will have the opportunity to:

• Lead research and implementation of Wealthsimple’s chatbot product serving 1.5 millions clients
• Enable better client and operations decisions through data modelling, explorations and improving data accessibility
• Improve existing Machine Learning models for enhancing the client onboarding experience
• Collaborate with product management and engineering stakeholders to drive direction and strategy
• Collaborate with other scientists and engineers working on a variety of growth, fraud, NLP and deep learning problems
• Conduct research to advance the NLP landscape at Wealthsimple
• Work with a large amount of autonomy

Skills we're looking for:

• Currently has, or is in the process of obtaining, a graduate degree in Natural Language Processing, or a related field
• Experience with developing modern NLP systems
• Experience working with SQL & Python skills coupled with experience working with popular Python libraries such as nltk, Pandas, scikt-learn, numpy and Jupyter
• Loves data to make better decisions and believes that simple is better
• Experience with Apache Airflow, and a BI tool like Periscope, Mode Analytics or Tableau (this is a bonus!)