The Global Nielsen Media Client Service & Sales team provides modern and effective services that meet client needs quicker, while giving Nielsen more control over how we service our clients. We will create capacity to elevate the work we do with clients to focus on market impact and business growth. We are at the forefront of customer experience and become an agent of change as we embrace automation to navigate the complex needs of our industry and continue to be the industry leader

As a Senior Manager you will:

• Work closely with teams to prepare & present client deliverables and provide client service on problems & questions

• Provide leadership, coaching, and mentoring to junior Nielsen associates

• Develop mastery of propriety Nielsen tools and metrics, which you will use to help solve your clients most pressing business questions

• Assist and network with industry leading clients to simplify their data into a compelling narrative and present recommendations in client discussions

• Be the voice of the consumer by keeping our clients at the forefront of industry trends

• Develop a basic working knowledge of consumer and marketing drivers of sales volume to help our clients increase revenue

• Lead client project engagements - present PowerPoint decks with results of marketing mix (MMM) analysis 

• Mentor junior associates in best practices, client communication, and insight building/story-telling. 

• Synthesize data & simplify findings

• Work congruently and collaboratively with internal & external teams

• Exhibit a strong sense of urgency and accountability to drive client outcomes

• Bachelor's degree required (analytical field or social sciences a plus)

• 5 plus years’ applicable experience

• Strong logic, deductive reasoning, problem solving and critical thinking skills

• Strong oral and written communication, organization & customer service skills

• Strong mathematical/statistical/applied analytics background including knowledge of how a regression model works

• Media agency background a plus

• Proficient in Microsoft Office software and Google Suite

• Basic project management skills

• Experience with regression models and/or marketing mix models (MMM) a plus

Note: This position is available as a remote work arrangement in the US and will require approximately 10% travel once business travel resumes.

By connecting clients to audiences, we fuel the media industry with the most accurate understanding of what people listen to and watch. To discover what audiences love, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are truly connected to their audiences, they can see the most important opportunities and accelerate growth.

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!