Sprinklr
New York
1,001-5,000 employees
The world’s first Unified Front Office Platform for Modern Channels. Our mission is to enable every organization on the planet to make their customers happier.
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Sr. Revenue / Sales Operations Analyst
Sr. Revenue / Sales Operations Analyst
This job is no longer open
Senior Revenue Operations Analyst
We are seeking a talented operations analyst to join our team and support the Americas Sales Teams in West Region. This position requires an operations professional who has a track record in successful collaboration and business partnership with sales leaders and possesses a unique blend of analytical, process and strategic thinking capabilities. This role reports directly to the VP of Americas Field Operations.
You will work in a fast paced, high growth environment where every day brings new challenges and new opportunities. You will be able to balance strategic thinking with detailed execution and be comfortable operating cross-functionally and navigating through ambiguity (if needed). The ideal candidate will be results oriented, possess a strong work ethic, and have a combination of intelligence, experience, confidence, and humility.
You will work in a fast paced, high growth environment where every day brings new challenges and new opportunities. You will be able to balance strategic thinking with detailed execution and be comfortable operating cross-functionally and navigating through ambiguity (if needed). The ideal candidate will be results oriented, possess a strong work ethic, and have a combination of intelligence, experience, confidence, and humility.
What You Will be Responsible for
- Overseeing the sales funnel - responsible for tracking conversion rates though each stage of funnel, analyzing pertinent data to make sound recommendations for how to improve the funnel’s performance and hygiene.
- Executing weekly/monthly/quarterly sales forecasting - support sales leadership with data and analysis that improves forecast accuracy.
- Providing performance reports and business analysis to support decision making - responsible to use data visualization tools (Clari, Tableau, Excel) to provide regular performance reporting. productivity, efficiency, capacity utilization) in a timely and accurate manner.
- Streamlining and optimizing the sales process-responsible to pinpoint areas for improvement in the sales process that can increase deal velocity and close rates
- Implementing and managing sales automation tools - Ensure the sales team has the tools they need to succeed by evaluating usage and capability of the tools currently in use.
- Working with sales leadership to develop organizational goals - responsible to work with sales leaders to provide data-driven input on future organizational goals.
Who You Are
- Demonstrate strong critical thinking and problem-solving skills - proven ability to mine data for relevant and actionable insights
- Experience with cross functional project execution, and continually driven to improve performance
- Have impeccable organizational skills, project management skills and attention to detail
- Show excellent communication and presentation skills with ability to communicate /translate complex concepts to non-technical audiences
- Look for innovation in all that you do, but also operate in the detail of a given process
- Proven ability to work in a dynamic work environment with shifting priorities
- Comfortable with ambiguity, and creating analysis for business scenarios that aren’t clearly defined upfront and require iterative problem-solving approaches with client groups
What Makes You Qualified
- BA/BS in business administration, finance, management information systems or related discipline
- 5 or more years of related sales/revenue operations experience
- Background in SaaS or a recurring customer subscription model company a plus
- Experience using CRM Software, BI Tools and Google Applications
- A strong sense of urgency and ability to work in a fast-paced environment with sound business judgment and a focus on problem solving
- Exceptional communication skills including ability to communicate new concepts when interfacing with Business Leaders
- Effectively manages many priorities across the organization and adjust as priorities change
- Experience with data management and an understanding of data transformation and visualization techniques to drive insights and data-driven decision making
- Experience with business analysis tools such as Tableau, SQL, Excel/Google Sheets
This job is no longer open