Sprinklr
New York
1,001-5,000 employees
The world’s first Unified Front Office Platform for Modern Channels. Our mission is to enable every organization on the planet to make their customers happier.
Other Open Roles
Prior Listings
- Lead Data Scientist - Culture & Talent
- Data Engineer
- Sr. Business Analyst
- Manager, Predictive Analytics
- Data Scientist
- Associate Director, Data & Analytics
- Sr. Research Analyst
- Data Scientist- Summer 2022
- Senior Data Engineer
- Data Scientist Intern- Summer 2022
- Financial Data Analyst
- Sr. Revenue / Sales Operations Analyst
- Sr. Sales Operations Analyst
- Sr. Sales Operations Analyst
- Principal Data Scientist
- Principal Data Scientist
- Principal Data Scientist
- Sales Operations Analyst
Sr. Revenue / Sales Operations Analyst
Sr. Revenue / Sales Operations Analyst
This job is no longer open
Senior Revenue Operations Analyst
We are seeking a talented operations analyst to join our team and support the Americas Sales Teams in West Region. This position requires an operations professional who has a track record in successful collaboration and business partnership with sales leaders and possesses a unique blend of analytical, process and strategic thinking capabilities. This role reports directly to the VP of Americas Field Operations.
You will work in a fast paced, high growth environment where every day brings new challenges and new opportunities. You will be able to balance strategic thinking with detailed execution and be comfortable operating cross-functionally and navigating through ambiguity (if needed). The ideal candidate will be results oriented, possess a strong work ethic, and have a combination of intelligence, experience, confidence, and humility.
You will work in a fast paced, high growth environment where every day brings new challenges and new opportunities. You will be able to balance strategic thinking with detailed execution and be comfortable operating cross-functionally and navigating through ambiguity (if needed). The ideal candidate will be results oriented, possess a strong work ethic, and have a combination of intelligence, experience, confidence, and humility.
What You Will be Responsible for
- Overseeing the sales funnel - responsible for tracking conversion rates though each stage of funnel, analyzing pertinent data to make sound recommendations for how to improve the funnel’s performance and hygiene.
- Executing weekly/monthly/quarterly sales forecasting - support sales leadership with data and analysis that improves forecast accuracy.
- Providing performance reports and business analysis to support decision making - responsible to use data visualization tools (Clari, Tableau, Excel) to provide regular performance reporting. productivity, efficiency, capacity utilization) in a timely and accurate manner.
- Streamlining and optimizing the sales process-responsible to pinpoint areas for improvement in the sales process that can increase deal velocity and close rates
- Implementing and managing sales automation tools - Ensure the sales team has the tools they need to succeed by evaluating usage and capability of the tools currently in use.
- Working with sales leadership to develop organizational goals - responsible to work with sales leaders to provide data-driven input on future organizational goals.
Who You Are
- Demonstrate strong critical thinking and problem-solving skills - proven ability to mine data for relevant and actionable insights
- Experience with cross functional project execution, and continually driven to improve performance
- Have impeccable organizational skills, project management skills and attention to detail
- Show excellent communication and presentation skills with ability to communicate /translate complex concepts to non-technical audiences
- Look for innovation in all that you do, but also operate in the detail of a given process
- Proven ability to work in a dynamic work environment with shifting priorities
- Comfortable with ambiguity, and creating analysis for business scenarios that aren’t clearly defined upfront and require iterative problem-solving approaches with client groups
What Makes You Qualified
- BA/BS in business administration, finance, management information systems or related discipline
- 5 or more years of related sales/revenue operations experience
- Background in SaaS or a recurring customer subscription model company a plus
- Experience using CRM Software, BI Tools and Google Applications
- A strong sense of urgency and ability to work in a fast-paced environment with sound business judgment and a focus on problem solving
- Exceptional communication skills including ability to communicate new concepts when interfacing with Business Leaders
- Effectively manages many priorities across the organization and adjust as priorities change
- Experience with data management and an understanding of data transformation and visualization techniques to drive insights and data-driven decision making
- Experience with business analysis tools such as Tableau, SQL, Excel/Google Sheets
This job is no longer open