About Khan Academy

Khan Academy has an incredible mission—“to provide a free, world-class education for anyone, anywhere”—and we need an incredible team to accomplish it. More than 100 million learners, teachers, and parents around the world have signed up for Khan Academy.  We believe education is a human right and we are working to create a world where everyone gets the education they need to unlock their potential.  Especially now in a time of deep disruption to our education system and widening inequality in education, we are committed to working to reach and help the students that need it most. 

About the Philanthropy Team

The Philanthropy Team is charged with raising the philanthropic funds needed to fund and sustain Khan Academy’s mission. The team raises more than $40 million annually from a variety of donors (individuals, foundations and corporations) and stewards donors towards renewed giving. To do this, the team communicates Khan Academy's mission, strategy, programs and impact to the donors whose interests align with our mission and work. 

About the Role

The Data Analyst is a new role focused on managing the fundraising data stored in the team’s newly implemented CRM, Salesforce’s Nonprofit Success Pack. This will involve managing philanthropy’s data validity, hygiene, currency, retention and data dictionary.  Develop and implement a portfolio of reports and dashboards used to support the team’s initiatives, business processes and insights. Serve as the liaison between the organization’s data analytics team and the philanthropy team to ensure we have the impact and business insights data needed to report on our impact to donors. Ensure there are clear and effective business processes and relationships with other teams across the organization that impact philanthropy data. This position reports to the Senior Manager of Donor Operations. 

Your Day to Day May Include

You will be responsible for managing and maintaining donor data to inform and advance fundraising efforts.  This will involve building and maintaining new dashboards and reports within Salesforce NPSP to track fundraising results and as well as conducting analysis to provide actionable data insights.  You will partner closely with your philanthropy teammates to help understand trends and help build revenue forecasts.  You will build data hygiene reports and dashboards to ensure CRM is up-to-date, integrations are healthy, and user data entry is valid.  You will help train teammates on dashboards and data within Salesforce. You will serve as the Philanthropy data expert for other teams and work with other data analysts using other business intelligence tools like Looker to understand and represent Khan Academy’s effectiveness and impact for learners. 

You May be a Good Fit If

You are a team player who gets excited about using data to solve interesting business problems and is happiest when you are working with and communicating about data.  This is the perfect role for someone who wants to continue to grow their technical data skills as well as the strategic thinking and communication skills required to drive meaningful impact through data.  You have a passion for data hygiene and improving business processes.  You help build and contribute to a data-driven culture and have helped successful fundraising teams use data not just for reporting, but for optimizing results.  You have working knowledge of fundraising principles and best practices.  You like sharing your knowledge and growing data capabilities in others. 

How to apply

• Submit your resume via our online application portal
• Address the following prompt in the space provided below: We believe that reaching all learners requires a team that is diverse in every respect, and we are looking for individuals who will help us fulfill our mission by adding to the diversity of our team’s experiences, perspectives, and mindsets. With that in mind, tell us briefly how your experiences and perspectives - whether personal, professional, academic, or in your own classroom - would contribute to the diversity of our team and our ability to understand and address the needs of all learners.

Learn more

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• You Can Learn Anything: https://www.khanacademy.org/youcanlearnanything
• Our team:  http://www.khanacademy.org/about/the-team

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.