About Khan Academy

Khan Academy is a nonprofit on a mission to provide a free, world-class education to anyone, anywhere. We already reach millions of students every month and are growing rapidly. We’re building a library of high-quality instructional and practice resources that empowers learners and the teachers who support them. Whether they’re studying metaphors, mitosis, Marbury v. Madison, or multivariable calculus, we want to offer students the resources to realize that they can learn anything.

At Khan Academy, our Data Insights Group is growing in headcount, scope, and deliverables to further drive our mission. This group consists of Analysts, Business Data Engineers, and Efficacy & Research Scientists. We’re looking for an experienced Technical Program Manager to help us change the world. We’ve built a talented team of people from a variety of backgrounds. We believe that the best way to provide impactful education is to create a diverse team of people from different backgrounds, races, religions, genders, sexual orientations, ages, and experiences. Together, we’re a team that is deeply invested in your future. 

About the Role

As a Technical Program Manager in the Data Insights Group, you will be responsible for driving the delivery of complex data initiatives across multiple engineering teams that will make our Data Insights Group more streamlined and productive. Your work will empower the Data Insights Group to better discern our users' needs and measure product efficacy, which will enable us to build the best products to serve our mission. 

What you'll do:

• Plan and execute the data program within the Data Insights Group.
• Partner with Data Analysts/Scientists, Efficacy & Research Scientists, and Analytics Engineering to define problems, gather requirements, and define approaches to find scalable solutions.
• Collaborate closely across functions to create operating mechanisms across multiple engineering teams and product managers to ensure research/analytics data is fit-for-purpose, captured at high quality, and defined/documented clearly.
• Diagnose and resolve technical issues by collaborating cross-functionally to remove blockers and move the data program forward. 
• Communicate the progress of the data program to both technical and non-technical audiences. 

You may be a good fit if you have:

• 5+ years of Program Management or Project Management experience where you have successfully managed big data-focused programs (or multiple projects)  from inception to execution
• Experience working with software engineers and familiarity with data programs so that you have the technical knowledge to make sound judgments. We do not expect you to apply the technical skills of a software engineer or data scientist, but having prior experience in a technical role is necessary to be effective in this role.
• Proficient in program/project management tools (e.g. Gantt charts, spreadsheets, JIRA, Confluence, presentations, etc.); comfortable collaborating in an online/cloud-based environment (e.g. Google Apps, Slack, etc.)
• The ability to think creatively and use data to solve ambiguous and complex problems
• Excellent interpersonal and communication skills to build relationships and influence across multiple levels of the organization comprised of technical and non-technical individuals 
• Excellent organization skills, acute attention to detail, ability to balance multiple tasks in an ever-changing environment.

Want to know more about us?

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Our team:  http://www.khanacademy.org/about/the-team

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.