Data Operations Manager

Data Operations Manager

This job is no longer open
Our Mission and Opportunity
Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel’s mission is to transform early education for every teacher, child, and parent — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $100 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.

Our Team
We are a distributed team, with offices in San Francisco, Denver, and Austin along with fully remote team members. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban. 

We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work.

Who You Are
You are an experienced data operations manager with strong project management and critical thinking skills, as well as significant experience with data & analytics. You are excited to become an expert on the early care and education (ECE) data landscape, and can effectively own the end-to-end process of sourcing and enriching leads that fuel our outbound marketing & sales efforts. You have the supervisory skills to lead an external data research team as well as manage relationships with multiple 3rd party vendors. You can navigate through ambiguity to prioritize data & information requirements, and have the technical skills to run analytics and generate insights from our data. You love working collaboratively and can successfully partner with both technical (engineering, operations) and business (marketing, sales) teams to build a sustainable engine for scaling this database.

What You'll Do

    • Become an expert on the data sources (internal and external) to fuel our outbound marketing & sales and future growth efforts  
    • Own the end to end process for gathering, aggregating, and enriching data on the early education space, including directly managing relationships with 3P vendors 
    • Lead an external data research team to accelerate our sourcing + enrichment efforts
    • Partner with go-to-market teams to understand and prioritize data quality and content requirements, and build and execute on the plan to deliver against these goals
    • Support building the analytical framework to evaluate data quality over time and leverage Excel, SQL, or other data analysis tools to pull insights from the data 
    • Partner with engineering and systems operations to develop a database to efficiently collect, store and enrich data

Qualifications, Skills, & Abilities

    • BA/BS degree in quantitative or business fields, or equivalent work experience (degree in Mathematics, Statistics, Computer Science, Economics, or Engineering preferred)
    • 5+ years of experience working in a project management and/or data related capacity
    • Proven experience project managing complex initiatives in a fast-paced, entrepreneurial environment
    • Able to think strategically, while being willing + able to get into the weeds to get stuff done
    • Analytical mindset, strong statistical background, and proven domain knowledge working with Microsoft Excel (SQL and/or Python familiarity preferred)
    • Exceptional communication skills and past experience effectively engaging with business and technical (incl. engineering) audiences 
Brightwheel is proud to celebrate diversity and is committed to building an inclusive workplace regardless of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
This job is no longer open
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