Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel’s mission is to transform early education for every teacher, child, and parent — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $100 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.

We are a distributed team, with offices in San Francisco, Denver, and Austin along with fully remote team members. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban. 

We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work.

Brightwheel is seeking a talented data analyst to join our Data and Analytics team to take on a mission to analyze and investigate data, revealing patterns and generating insights throughout the business. This role will empower the organization by uncovering strategic insights, automating and refining reporting and dashboards, and utilizing data analysis and statistical rigor to create a fact-based culture for decision-making. The ideal candidate has a passion for data, analysis, and a desire to get to the ‘whys’ behind the numbers. You’ll deliver ongoing insights to the business while gaining invaluable experience in a position with significant responsibility and interaction with diverse business partners.

What you'll do

• Develop consistent, accurate, and operational metrics to track the performance of internal teams, including ongoing support/analysis on performance against company key results
• Collaborate with cross-functional teams to build scalable reports, dashboards, and workbenches 
• Conduct analyses and share data-driven insights by synthesizing the impact of initiatives led by project teams
• Partner with stakeholders across the company (sales, marketing, customer success, product, ops, finance) to intake analytics projects, gather requirements, and create project plans; support with ongoing project management.
• Generate knowledge posts, dashboards, and documentation that empower the organization to continuously use data in existing and new business processes
• Train and support business partners in the design, implementation, and interpretation of statistical tests and analysis

Minimum requirements, skills & experiences

• Analytical mindset with demonstrated ability to work through complex, ambiguous problems using data
• Proficiency in SQL, Python, Tableau, and Statistical Analysis
• 3 - 5 years of work experience in analytics in technology, financial services, management consulting, or other similar industries
• Growth mindset and a strong desire to learn - high level of intellectual curiosity and an eagerness to dive into new problems and domains
• Proven ability to work cross-functionally, building and maintaining relationships with internal stakeholders
• Strong communication skills: ability to effectively communicate technical information through different instruments (docs, knowledge posts, dashboards, etc.) to a variety of audiences 
• Demonstrated ability to work independently and prioritize multiple projects and systems in a fast-paced team environment with time pressures

Preferred requirements, skills & experiences

• Degree in a STEM area
• Knowledge of B2B SaaS funnel metrics, including modeling and analyzing metrics such as customer acquisition, activation, conversion, and retention
• Experience with DBT and Git 
• Familiarity with AWS ecosystem and Redshift
• Familiarity with event tracking, related tools, and reporting