LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Disney, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.
We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.
You will thrive here if:
You can operate in a fast paced, dynamic environment
You can build partnerships that move our business forward
You build code that is simple, understandable, and clean
You see feedback or failure as motivation to learn and to grow
You believe data-driven decision making is the norm
You relate to our core principles (link) and want to work with Conversational AI experts
About the Role
Live person is hiring a Distinguished Product Manager to drive innovation in conversational AI. You will work with a team of leading scientists and engineers on products that advance the complexity and utility that can be handled by conversational systems today, handling more complex goals and longer-lived interactions. Using our unique data assets, you will develop systems that can dynamically improve through machine learning on measurable outcomes, and are capable of handling dialogs without explicit scripting, conversational design, or workflow design. You will own the strategy and delivery roadmap for this work.
The right candidate will be self-directed, capable of working independently in ambiguous environments to define deliverables, shape outcomes toward successful results. The candidate must be able to thrive in a flat, fast-moving environment that relies on lightweight processes to deliver huge impact. A successful candidate will have an established background in solving complex problems, technical ability with big data and Machine Learning (including the ability to learn), excellent management skills, great communication skills, and a motivation to achieve results in a fast-paced environment.
During your tenure at Live Person you will become an expert in the following and much more:
We are looking for an expert who has:
Why you’ll love working here:
LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer top tier tech & data science colleagues, along with opportunities to push your own limits. We embrace invention and experimentation. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.
At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.