DISQO is a next-generation consumer insights platform. We provide the highest quality consumer data to the world's largest market research agencies, analytics companies, and brands. We operate one of the world's largest true consumer insights panels. This data helps our clients understand user behavior, build better experiences, and make better decisions. We utilize cutting-edge technology and innovative, out-of-the-box strategies to collect and analyze insights which help shape the products and services of tomorrow.

We’re looking for a data-driven and innovative insights leader to join our ad measurement team and help our customers maximize the impact of their brands.  You will plan, execute and help scale ad measurement implementations and continue to build DISQO’s competitive edge by leveraging our unique data sets.

 

The ideal candidate will have a passion for insights innovation within the digital and media spaces, and a strong background in consumer research and marketing analytics, along with a track record of delighted customers. The position reports to our Head of Customer Success and is based in Los Angeles, CA.

What you will do:

• Customer Advocacy:
• As the face of DISQO, you will champion our relationship with customers, ensuring full utilization of our solutions and satisfaction of our users.
• Research and understand our customer needs, and collaborate with internal cross-functional teams to enable best-in-class and actionable insights via the DISQO platform. (You know what our customers want - from marketers to agencies to insights, you understand their personal and professional needs and desires. You empathize with a marketer’s need to balance art and science, short and long term growth levers, risk and reward.)
• Drive the end-to-end process for ad measurement solutions deployment, from initial kick-off to insights delivery.
• Manage multiple concurrent projects and customers, working autonomously with the necessary members of the extended ad measurement team to deliver our solutions on time, with high quality and within budget.
• Be the voice of the customer.  Leverage learnings from the front lines to materially contribute to our on-going product enhancement roadmap.


• Scale and Process Optimization :
• Contribute to improving our delivery processes and KPIs.
• Participate in key initiatives with Sales, Analytics, Product and other relevant functions to drive performance and customer satisfaction.
• Help build and adopt data visualization capabilities using tools like Looker, Metabase, Tableau, etc.
• Help establish automation of insights by leveraging transformed data flows.


• Other:
• Beyond that, the sky’s the limit.  Know that you will be fully supported to reach your full potential and maximize your impact on DISQO’s future.

What you bring to the table:

• Bachelor’s degree in the relevant field
• At least 3+ years of insights management experience in the area of marketing research or marketing analytics
• Experience delivering Brand Lift studies to large enterprise customers 
• Preferably have a blend of experience within brands and/or agencies
• Extremely strong understanding of digital advertising principles, delivery, systems and data, along with the MarTech landscape
• Broad experience with ad serving platforms across display, video, connected TV and social
• Experience handling data formats from DSPs, DMPs and other third-party cookie based pixel solutions
• Sound understanding of DMPs and multi-touch attribution fundamentals a plus
• Hands-on experience working with data visualization tools like Looker, Power BI or Metabase to fuel in-depth research and insights building
• You embrace roles that give you the opportunity to create the path forward instead of having the path laid out for you

·100% covered Medical/Dental/Vision for employee, 80% for dependents

·Equity

·Unlimited Vacation

·Flexible work hours

·Catered lunches 3x a week

·Stocked pantry

·Happy Hours

·Onsite Fitness Program

·Discounted Gym Membership

·Quarterly Offsites

·401K

·Life Insurance

·FSA

·Paid Maternity/Paternity leave

·Disability Insurance

·Travel Assistance Program

·24/7 Counseling Services offered to employees