Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.  We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off 
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

The Role:

As the People Analytics Lead, you are the go-to resource for data and analytics for the People Team at Housecall Pro. You use data and metrics to drive performance within the People Team and across the organization. You build complex reports and dashboards and find new ways to innovate data practices within the team. You have a process driven mindset and love digging into the data to find meaning behind the numbers. Your strong attention to accuracy and detail makes you a trusted partner throughout the business.

Our team is patient, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:  

• Build and deliver key weekly, monthly, annual and ad hoc reporting for the business, including compensation analysis, headcount, compliance and more
• Lead in-depth analysis of People data in monthly and quarterly business reviews; leverage data to drive insights and influence leaders
• Analyze internal and external data to make recommendations
• Maximize efficiencies and execute process improvements across the team
• Strategize ways to enhance our reporting and analytics capabilities using different tools and technologies
• Serve as key point of contact for HR systems maintenance and updates; find new ways to leverage HRIS, ATS, and other people related systems to their fullest potential 
• Maintain an in-depth understanding and documentation of the People team’s workflows, processes and procedures
• Partner with leaders across functional areas as a subject matter expert to improve People practices, develop playbooks, and deliver key data insights
• Support compliance and security of the team through rigorous data practices

Qualifications: 

• Bachelor's degree in Human Resources or related field, or equivalent experience.
• 5+ years reporting & analytics experience 
• 3+ years Human Resources experience preferred 
• Expert with spreadsheet software such as Excel and Google Sheets; knowledge of Tableau and other visualization tools a plus
• Experience implementing new HR tools, including HRIS, a plus
• What will help you succeed in this role:
• Thrives in a fast-moving environment with a lot of change 
• Skilled at translating data into insights that can be consumed by a broad audience
• Ability to take creative approaches to solving problems
• Analytical mindset and excellent data-driven communication skills

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes BuildBook, construction management software for builders and remodelers, and CONQUER, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 25,000 businesses and have over 1,000 ambitious, mission-driven, genuinely fun-loving employees across the United States and all over the world. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment.  We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #RG-1

This role is open to candidates inside and outside of Colorado and the expected salary range for this role is $97,000 - $107,000 + equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.