Job Description
The Aetna LTSS Florida Team is looking for a Senior Analyst to develop reporting tools, derive insights, and perform in-depth customer journey analyses. This role will work closely with the LTSS team to showcase performance & suggest necessary optimizations for various cross-enterprise experiences to maximize customers’ enterprise lifetime value. This role will also work closely with data engineering to define technical requirements, ultimately turning raw data into actionable insights. This Senior Analyst will require an expertise in LTSS data analytics and ability to combine complex data into action items or recommendations for leadership.
The Senior Analyst will extract and analyze data from multiple data sources including Adobe Target/Clickstream, Braze, Google Analytics using SQL and Tableau. This candidate must be prepared for a fast-paced environment & operating in white-space. This role will report directly to the Director of Florida LTSS program .
Pay Range
The typical pay range for this role is:
Minimum: 43,700
Maximum: 100,000
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit
Required Qualifications
• 1+ years of experience with and fluency in Excel, SQL and Tableau.
• 1+ years of experience producing reports and analytics.
• 1+ years of ability to multi task, devise creative solutions and work in a fast paced environment.
• 1+ years of experience providing detailed recommendations based on data and providing read outs for leadership.
• 1+ years of experience with automation in analytics and processes to optimize workflows and reduce manual operations.
• Ability to extra data from multiple sources and find opportunities to integrate across datasets.
• Ability to manage multiple projects while maintaining organization.
Preferred Qualifications
Preferred Qualifications
• Long term care analytics experience.
• Experience working with Google Analytics.
• Experience with and knowledge of Medicare and Medicaid benefits.
• Ability to contribute critical judgement beyond the role; offer a point of view.
• Excellent critical thinking and problem-solving skills.
• Highly self-motivated and directed.
• Experience with compliance and management of PII and PHI.
• Experience working with & providing requirements to engineers
• Experience communicating ideas in both technical and user-friendly language.
Education
• Associate degree or equivalent experience.
Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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