Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
We are seeking an experienced and dynamic Senior Manager to join our team and lead our data analysis and automation efforts.
The candidate will be responsible for identifying and building data sources, dashboards, ensuring data quality, and running analysis on various data sets to support decision making and analysis. The candidate will have proficiency with data modeling, SQL, and BI tools.
The candidate will possess strong technical and interpersonal skills and be willing to join a fast-paced, high-profile business area.
Key Responsibilities:
1. Data Strategy and Analysis:
– Develop and execute a comprehensive data strategy to effectively collect, store, and analyze large and complex data sets.
– Analyze data to identify trends, patterns, and insights that will support decision making and improve business processes.
2. Data Source Identification and Building:
– Identify and evaluate potential data sources to support the analysis and reporting needs of the organization.
– Build and maintain strong relationships with internal and external data providers to ensure a consistent and reliable flow of data.
3. Dashboard Development and Visualization:
– Design and develop interactive and visually appealing dashboards to effectively present data insights to stakeholders.
– Collaborate with cross-functional teams to ensure dashboards meet the needs of various business units.
4. Data Quality Assurance:
– Develop and implement quality control measures to ensure accuracy, completeness, and reliability of data throughout the analysis process.
– Identify and resolve data quality issues in a timely manner, working closely with IT and data engineering teams.
5. Automation and Process Improvement:
– Drive automation initiatives to streamline data collection, analysis, and reporting processes, reducing manual efforts and increasing efficiency.
– Identify opportunities for process improvement and implement best practices to enhance data analysis and reporting capabilities.
6. Team Leadership and Collaboration:
– Lead and mentor a team of data analysts, providing guidance and support in data analysis techniques, tools, and methodologies.
– Collaborate with cross-functional teams, including IT, business intelligence, and data science, to leverage expertise and facilitate knowledge sharing.- 7+ years of experience performing data analysis and data exploration, preferably within an Information Technology setting
– 7+ years of experience designing and developing IT reports and dashboards
– 7+ years of experience with Microsoft PowerBI or similar BI tools (Tableau, SAP, SAS, etc.)
– Proficient in statistical analysis, data manipulation, and visualization using programming languages (Python, R, SQL, etc.).
– Strong analytical and problem-solving skills, with the ability to interpret complex data sets and extract meaningful insights.
– Excellent communication and presentation skills, with the ability to effectively communicate complex technical concepts to both technical and business personnel- Experience with ServiceNow; Incident, Problem, and Availability
– Knowledge of IT Service Management processes and best practicesBachelor’s degree from an accredited college or equivalent work experience is required
Pay Range
The typical pay range for this role is:
$120,750.00 – $240,000.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health colleagues can initiate a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through myHR (1-888-694-7287, or through myLeave at myHR). If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.