Thrive Market was founded in 2014 with a mission to make healthy living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,000,000+ members find better products, support better brands, and build a better world in the process. We recently reached a significant milestone by becoming a Certified B Corporation, making us the largest grocer to earn this coveted qualification.

Thrive Market’s Data Analytics team is seeking a Data Analyst who will be an exceptional addition to our Product team.  

Who is the ideal candidate? You love the difficult problem of turning mounds of data into data stories, reports, and dashboards that our Team can use to improve KPIs. What types of KPIs you ask? You’ll dig into member conversion, retention, product margin improvements, price elasticity, promotional analysis, category analysis, and member LTV (Lifetime Value) by category, brand, and overall engagement.  You bring your own knowledge of industry best practices to the table and will influence overall business strategy. You love business analysis, analytics, data modeling, and accelerating growth.  

What impact will you make? This an opportunity to help revolutionize how Thrive Market leverages its data to make strategic business and product decisions to grow the business. You will empower key stakeholders with data analysis and help them find and understand the information they need at the moment they need it.

RESPONSIBILITIES

• Partner with the Product Management, Data Science, Marketing and Merchandising teams to own Thrive Market merchandising analysis to provide in-depth insights on how we can improve the user experience and member engagement i.e.  Site Merchandising, Taxonomy & Navigation
• Partner with Product Management, Data Science, Marketing and Technology teams to gather, manipulate, analyze and document raw, complex data and share cohesive data stories that make sense to business and technical audiences
• Leverage external industry data to identify assortment gaps and category opportunities
• Create price optimization tools & analysis to help category managers make the best pricing decisions vs. competitive sites
• Partner with Finance team to translate product decisions into member and financial impact for our business
• Develop a deep understanding of user behavior patterns and insights and correlate engagement metrics with conversion rates, customer lifetime value, and financial performance
• Develop dashboards, visualizations and granular datasets that provide actionable insights on merchandising, category behavior & margin opportunities
• Serve as tactical liaison for Product Management teams to provide the most accurate and relevant information to help drive meaningful business decisions
• Continually design, test, and deploy new reports - all with the goal of providing a state-of-the-art reporting environment
• Respond to ad-hoc reporting needs while ensuring data accuracy & integrity
• Adapt and move quickly in a fast paced environment, with a pragmatic approach to analysis

QUALIFICATIONS

• 3+ years of experience as a Product Analyst, Reporting Analyst, Business Intelligence Analyst or similar field
• Strong proficiency in SQL
• BS or MS in a Technical Degree or awesome experience that highlights your ability to geek out on reporting & analytics
• Experience in E-commerce and/or subscription businesses, billing cycles, and payment instruments
• Passion for turning data into insights and helping others unlock the power of their data
• Good leadership skills with a positive attitude and a proactive / self-starter mindset
• Be a team player with character, high humility and integrity, helping build a healthy team environment
• Proven ability to clearly articulate data stories to business and technical audiences
• Proficiency and solid foundation in statistics
• Proficiency at web analytics tools including Google Analytics, Amplitude, Mixpanel
• Proficiency at business intelligence dash-boarding tools like Tableau, Looker, Domo or similar
• Experience in at least one high level programming language like Python or R

BELONG TO A BETTER COMPANY

• Comprehensive health benefits (medical, dental, vision, life and disability)
• Dog-Friendly Office
• Competitive salary (DOE) + equity
• 401k plan
• Flexible Paid Time Off
• Stocked kitchen in our Thrive Market Home Office with Thrive Market products
• Yoga, meditation and other weekly events for mindfulness
• Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
• Free Thrive Market membership and discount on private label products
• Casual atmosphere and great people to work with


We're a community of more than 1 million members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.


Thrive Market is an EOE/Veterans/Disabled/LGBTQ employer


At Thrive Market, our goal is to be a diverse and inclusive work place that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!


If you need assistance or an accommodation due to a disability, please email us at eoe@thrivemarket.com and we’ll be happy to assist you.


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