ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.
ezCater values technology, and particularly data, as a differentiator and a key component of our success. It powers everything we do. We push ourselves every day to better the codebase, improve performance, and deliver an amazing customer experience.
As a company with significant investments in data-driven solutions, we’re looking for a Data Product Manager, to be primarily responsible for the facilitation of data initiatives across the organization. The role will work closely with senior leaders, business and engineering stakeholders to drive the data initiatives for a particular set of business domains and/or large scale data projects & products that span across the organization.
The ideal candidate will have proven, hands-on experience implementing a range of data or analytics projects, in addition to product/project management experience that uses data to drive business value.
What You'll Do:
- Identify Value: Work with stakeholders to understand their objectives and define the data vision, identify their data needs and requirements to unlock our data in pursuit of our goals.
- Bridge Gaps: Convert business data needs into actionable requirements for the data engineering team, and create alignment between teams on value vs effort.
- Build Data Roadmap: Drive the prioritization of projects and overall vision to develop the company's internal capability to effectively operationalize data.
- Coordinate: Facilitate the cross-functional development of key data assets by coordinating teams that produce, shape and consume.
- Deliver: Work with your partner teams to deliver data features on your roadmap and communicate the expected timing and status to leadership.
- Increase Adoption & Track Value: Lead user acceptance testing of functional requirements. Treat data as a product with real return on investment just like you would a consumer-facing product.
- Own It End-to-end: Own value discovery, requirements gathering, feature prioritization, roadmapping, stakeholder coordination, UAT, documentation and adoption tracking. Be the authoritative expert on the data products you own. Resolve questions and inconsistencies with our data products by tracing lineage and your expertise in our systems and infrastructure.
What You Have:
- 2+ years of experience as an owner of Data or Analytics Products, direct Data Product Management experience strongly preferred.
- 3+ years of experience working in or directly with Data Engineering or Analytics teams.
- Data analytics background with a demonstrated ability to work collaboratively with business and engineering partners to translate business needs into results.
- Experience with data warehousing, data lakes, ELT process, and enterprise data platforms such as Snowflake, Redshift orBigQuery. Strong proficiency in SQL is required.
- Strong communication skills. Ability to explain technical concepts to non-technical audiences and work seamlessly with Engineering groups. Track record of developing complex multi-quarter product plans that align business and engineering priorities.
- Project Delivery skills. Ability to track roadmap progress into estimated completion dates based on a scrum team’s velocity.
- Experience in SQL, BI tools such as Tableau, Sigma or Looker to analyze data build and reports.
- Experience with Agile software development tools such as Jira and collaboration tools such as Confluence, Monday or Productboard.
- A disposition that is friendly, flexible and pragmatic, and the desire to learn something new every day and continue to grow.
The national cash compensation range for this role is $136,000 - $171,000.*
*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).
Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!
ezCater does not sponsor applicants for work visas or legal permanent residence.
What You’ll Get from Us:
You’ll get a terrifically compelling opportunity, in an environment of radical transparency, and collaborative colleagues at every level of our organization. You’ll also get sane working hours and great flexibility around work/life balance.
Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.
Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose!), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you’re in one of our offices, and knowing that you helped get this rocket ship to the moon.
ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.
For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.
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