ezCater is the world’s largest online marketplace for catering – a $60+ billion market just in the U.S. Businesspeople use us to find and order great food for meetings and events; restaurants and caterers use us to grow their catering business. We’re backed by world-class investors including Insight Partners, Iconiq Capital, and others, and in early 2019 were valued at $1.25 billion. COVID slammed us, but we responded by finding new customer segments and seizing the rare opportunity COVID offered: when in life does a very successful operation get a do-over? Come help us power Food For Work even better than we did it the first time.

Growth is in our DNA at ezCater.  We know that when customers try us they’ll see what so many others have - there’s simply no better way to order food for work.  We are seeking a product analyst to be a leader within our growth organization.  

This role will leverage large behavioral and transactional data sets across a modern technical stack to identify opportunities for growth through additional user engagement and new offerings.  The ideal candidate will be comfortable working across a broad array of advanced analytics techniques and will be comfortable working independently as well as across a talented, collaborative peer group.

What You'll Do:

• Leverage a modern data & product analytics stack to understand and improve our ability to grow the business through strategic product improvements and net-new offerings. Partner across the Product, Marketing, Research and Engineering teams to translate user behavior into actionable insights.
• Serve as the subject matter expert for our Growth initiatives across both marketing and product teams, working in a consultative capacity across the organization to identify and address opportunities in the space.
• Drive an expansion of current testing methodologies, working in partnership with product managers in our service and operations teams to maximize the impact of our product investments.
• Inform our product roadmap through ad hoc analyses, experimentation and proactive insight generation.  Work with Product Managers to translate insight into business opportunities and outcomes.
• Add to our ranks of ‘data champions’ across the company, contributing to our information-first culture.
• Assist in KPI definition and empower the org to more effectively understand and drive KPIs by creating intuitive dashboards

What You Have:

• Have 3-5 years experience performing quantitative analysis, ideally with experience in marketplace or e-commerce environments
• Be able to explain complex analyses to stakeholders at all levels of the organization and translate conclusions into straightforward and actionable business terms.
• Proficiency in SQL and experience with modeling tools (R, Python) and common approaches (e.g. Random Forest, Gradient Boosting and Logistic Regression) as well as modern data exploration tools (e..g Snowflake, Tableau)
• Be able to explain complex analyses, and translate conclusions into straightforward and actionable business terms.
• Experience working with common product analytics tools (Heap, Google Analytics, Amplitude, etc.)
• Be able to own and deliver projects/programs both on your own and as a member of a broader team.
• Have at least a BS in a quantitative field of study, or the real-world equivalent 

You’ll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. You’ll also get sane working hours and great flexibility around work/life balance. 

Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose!), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) once we get back to our offices, and knowing that you helped get this rocket ship to the moon.

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