Hi, we're Oscar. We're hiring a Senior Data Analyst to join our Operational Insights team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

Oscar Health is hiring an Associate to join our Provider Operational Insights team. This lead level analyst position will apply a combination of business acumen and technical analytic capability to turn our provider, network and related operational data into insights and reporting. The role will be focused on digging into our existing processes to identify opportunities to increase efficiency, improve accuracy, and develop systems and processes for monitoring and triaging issues. If you have superior data skills and have built a reputation in your current role as a problem solver and trusted partner, then we want to talk to you! We are looking for inquisitive minds who do not accept issues as "just the way it is." This is an excellent opportunity for a career professional looking for a change, a challenge, and the ability to make a positive impact.

You will report to the Senior manager, Operational Insights

This is a remote / work-from-home role. You must reside in one of the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $96,000 - $126,000 per year. The base pay for this role in all other locations is: $86,400 - $113,400 per year. You are also eligible for employee benefits, and annual performance bonuses.

Responsibilities

• Understand the operations ecosystem, technology and data models as well as its current strengths, weaknesses, and gaps.
• Create custom queries to facilitate ad-hoc requests or to run down a theory; looking for someone who knows how to use data to validate assumptions.
• Identify improvements and define automation solutions in the process to troubleshoot errors.
• Define a set of KPIs to measure business and operational impact, and be able to analyze and utilize them in decision making processes.
• Support the Operations teams to resolve escalations through issue investigation, training, and technical tooling.
• Proactively identify issues in core processes, routing to the right people for resolution.
• Own, develop, and prioritize operations roadmaps working cross functionally to implementation.
• Distill the requirements of new product and market expansions and design automated workflows to reduce manual work requirements.
• Manage and maintain relationships with relevant stakeholders as a representative of Provider Operations; convey complex information in a way that is easily understood.
• Simplify reporting infrastructure, partnering with others as needed to implement vision.
• Balance multiple priorities in a high-pressure environment.

Qualifications

• A bachelor's degree or commensurate work experience
• 3+ years of experience in a data-focused role
• Experience solving complex problems by digging into data to discover root causes and drive solutions; skilled at debugging data problems
• Proficient in SQL (ability to execute joins, common table expressions, aggregate functions and subqueries without the use of supporting resources)
• Expert in Excel and/or Google Sheets
• Ability to transform complex data and concepts into an easily consumable presentation
• Proficiency in designing and improving workflows and standing up accompanying operating and technical procedures

Bonus Points

• Programming experience (especially in Python)
• 3+ years of operations experience (process improvement, project managing, and lean operations)
• 3+ years of work experience in an Insurance/Financial Services environment
• Experience working with provider operations data
• Background in health insurance
• Experience automating or designing data pipelines

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives..

Pay Transparency: 

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience.

Full-time employees are eligible for benefits including: medical, dental, and vision benefits, paid holidays, paid vacation and sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Reasonable Accommodation:

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

To protect the health and safety of our employees, we require any employee conducting in-person work* to be fully vaccinated against COVID-19 by their start date. If you are unable to be vaccinated due to medical or protected religious reasons, please reach out to our Benefits team at accommodations@hioscar.com to submit an accommodations request.

*Note: In-person work includes: employees required to work from our offices, employees conducting sales work in the field and employees conducting at-home or in-person visits with members.