Senior Data Scientist, Customer Analytics

Senior Data Scientist, Customer Analytics

This job is no longer open
Our mission: to eliminate every barrier to mental health. 

Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person  — whether that’s meditation, coaching, therapy, medication, and beyond. 

Today, Spring Health serves more than 200 companies, from start-ups to multinational Fortune 500 corporations, and is a preferred mental health provider to companies like General Mills, Guardian, Bain, and Instacart. We have raised over $300 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, Rethink Impact, Work-Bench, William K Warren Foundation, SemperVirens, Able Partners, True Capital Ventures, and a strategic investor, Guardian Life Insurance. Thanks to their partnership, our current valuation has reached $2 billion.

We are looking for a Senior Data Scientist to join our Customer Analytics team. This is a new team driving the analytics and data product deliverables that enable our customers to understand the impact Spring Health is creating for their organization.

What you’ll be doing:

    • Be part of a team of innovative data scientists building the analytics story that demonstrates Spring Health's value to customers
    • Rapidly iterate with customers and our internal Sales and Customer Success teams to materialize that story in a scalable data product
    • Drive the technical roadmap for how these data products are built and deployed
    • Analyze data across all aspects of the member mental health journey to show our customers their return on investment and provide them with actionable insights on how to further improve member wellbeing

What we expect from you:

    • You are passionate about changing the face of mental health care and Spring Health’s mission to remove all barriers to mental health resonates with you
    • You have a degree in a STEM-related field and at least 5 years of commercial experience in a data science role
    • You are fluent in R or Python, have experience querying data with SQL, and are comfortable using Git
    • You have operated in production environments; bonus points for hands-on experience with CI/CD and build automation platforms
    • Bonus points for experience with API design and development
    • You are humble, highly motivated, and thrive in fast-paced environments
    • You are energized by mentoring others and enjoy defining processes that help to scale your team
Benefits of working at Spring Health:

Focus on total health including:
Generous medical, dental, vision coverage available day 1 + access to One Medical
Access to Spring Health’s platform which includes (10) free therapy sessions
Unlimited time off in addition to (12) paid holidays
16-18 weeks paid parental leave 
$500 per year Wellness Reimbursement 

Creating a culture you can thrive in:
Flexible remote and hybrid work style arrangements
Calm Fridays to encourage meeting & distraction free days 
Donation matching to support your favorite causes
Employee resource groups  

Supporting you financially through:
Competitive mix of salary and stock options
Employer sponsored 401(k) match

In addition to finding people who are truly excellent at what they do, we take our values at Spring Health seriously:
Members Come First We are genuine member advocates.
Move Fast to Change Lives We build with urgency and intention.
Take Ownership We extend trust and hold ourselves accountable.
Embrace Diverse Teams & Perspectives We find strength in the diversity of cultural backgrounds, ideas, and experiences.
Science Will Win We will achieve impact by innovation and evidence based frameworks.
Candor with Care We are open, honest and empathetic.

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

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